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faq:how_to_correct_packsize [2018/08/02 23:27] – [Introduction] mark | faq:how_to_correct_packsize [2019/10/28 21:20] – [Review of the changes] Emily Porrello |
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====== How to correct wrong pack sizes ====== | ====== 24.07. How to correct wrong pack sizes ====== |
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===== Introduction ===== | ===== Introduction ===== |
===== Changing pack size for stock already issued ===== | ===== Changing pack size for stock already issued ===== |
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If your staff have forgotten to tell mSupply about the new pack size through a [[items:repacking|Repack]] or [[items:splitting_a_stock_line|Split]], then stock may be issued without noticing the large pack sizes. | If your staff have forgotten to tell mSupply about the new pack size through a [[items:repacking|Repack]] or [[items:splitting_a_stock_line|Split]], then stock may be issued without noticing the large pack sizes. This will result in mSupply being told that much more stock has been issued than actually has been. |
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In an pharmacy environment, the same could also be true if the [[admin:dispensary_installation#pack_to_one|'Pack to one' preference]] has not been set. Most users tend to rely on the stock being introduced to the system in the correct pack sizes (suitable for patient consumption) and when this is not done, the dispenser doesn't pay attention to the pack sizes and accidentally tells mSupply that they are issuing stock with large pack sizes. | In an pharmacy environment, the same could also be true if the [[admin:dispensary_installation#pack_to_one|'Pack to one' preference]] has not been set. Most users tend to rely on the stock being introduced to the system in the correct pack sizes (suitable for patient consumption) and when this is not done, the dispenser doesn't pay attention to the pack sizes and accidentally tells mSupply that they are issuing stock with large pack sizes. |
We can also see that pack sizes on past ledgers have been converted from "100" to "1". | We can also see that pack sizes on past ledgers have been converted from "100" to "1". |
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// Previous: [[faq:how_to_remove_stock_lines_that_have_0_available|How To Remove Stock Lines That Have '0' Available]] Next: [[faq:how_to_report_by_invoice_category|How to report by invoice category]]// | \\ |
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| | // Previous: **[[faq:why_is_my_stock_on_hold|24.06. Why is my stock on hold?]]** | | Next: **[[faq:how_to_report_by_invoice_category|24.08. How to report by invoice category]]** // | |
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