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faq:how_to_re-set_msupply_client [2018/11/28 09:07] – Ujwal Khatry | faq:how_to_re-set_msupply_client [2021/10/08 11:39] (current) – Gary Willetts | ||
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- | ====== How to re-set mSupply client ====== | + | {{indexmenu_n> |
+ | ====== | ||
Over time, the mSupply client may not function as expected. There are a variety of reason for this. Bad network connection to the server may have corrupted critical files during transfer. | Over time, the mSupply client may not function as expected. There are a variety of reason for this. Bad network connection to the server may have corrupted critical files during transfer. | ||
Below is an image of one of many symptoms that the user may notice. | Below is an image of one of many symptoms that the user may notice. | ||
+ | |||
+ | {{ : | ||
+ | |||
+ | ===== Corrupted client configuration files ===== | ||
+ | <WRAP info center round 60%> | ||
+ | As part of the installation, | ||
+ | </ | ||
+ | |||
+ | mSupply client generates and stores it's configuration in files and folders. | ||
+ | |||
+ | So let's assume that one of the files have been corrupted and that we need to delete them. | ||
+ | |||
+ | ===== Procedure ===== | ||
+ | - Make sure the mSupply Client is not running. | ||
+ | - On windows : Navigate to c: | ||
+ | - Please note that the " | ||
+ | - Navigate to the “Roaming” section in : c: | ||
+ | * 4D | ||
+ | * mSupply {{ : | ||
+ | - Finally Restart the mSupply Client. | ||
+ | |||
+ | |||
+ | \\ | ||
+ | \\ | ||
+ | | // Previous: | ||
+ | |||
+ | |||
---- struct data ---- | ---- struct data ---- | ||
+ | pagestatus.status | ||
---- | ---- | ||