1.03. Who uses mSupply?

This list isn't exhaustive.

All sites are multi-user with the number of sites x number of concurrent users at each site in brackets unless denoted by SU (=“Single User”) after the name.

Our 3 largest users are:

Country	Total Sites	Desktop Sites	Mobile Sites
Myanmar	639	559	80
Côte d'Ivoire	361	220	141
Papua New Guinea	147	42	105

Africa

Nigeria

Six Government state stores (6 x 3)

Ten Government stores managed by Axios (10 x 2)

Axios HQ, Abuja (4)

Axios uses mSupply synchronisation to connect sites that don't have full time internet access. This system has been in use since 2010, and continues to function well.

FCMS Store, Lagos (5)

Jigawa CMS

From March 2016: 20 new users spread over 6 states (Kaduna, Katsina, Zamfara, Kano, Jigawa, Yobe)

Private non-pharmaceutical supplier, Lagos (STIL)(SU)

Democratic Republic of Congo

Cordaid (3)

Ghana

Central Medical Stores (5)

Status 2015: CMS was destroyed in a fire in 2014, and the project has been on hold since then.

Liberia

Axios: 1 site synchronising to a central server

Liberia MoH: 11 sites being consolidated to a single mSupply installation Dec 2016

Sierra Leone

MRC (SU)

Crown Agents Ebola Response and Free Health care distribution (20) - several stores around Freetown running from a single cloud server.

National Pharmaceutical procurement unit (2017). Central server with 18 users, 13 regional sites, et al.

LSHTM Ebovac (2017). Server with 5 users.

Gambia

Gambia Central Medical Stores (14)

Malawi

Orant Charities (SU). From 2017.

Nkhoma Hospital Pharmacy Department. From 2015

Tanzania

Haydom Hospital

Sudan

Medair (SU)

South Sudan

Medair (SU)

Central Medical Stores (SU)

UNDP Juba (5)

Zambia

Churches Health Association (4)

Zanzibar

ZILS (5)- this system employs an EDI interface to pick up orders sent to a dropbox folder from the Zanzibar LMIS system and incorporates it into mSupply

Côte d'Ivoire

As of March 2021: 361 sites- mixture of desktop and mobile

700 sites (desktop and mobile) with Global Fund funding, from June 2020 (in progress)

80 sites with World Bank funding from 2021

Pacific

Kingdom of Tonga

Central Pharmacy Medical Stores (3)

Vaiola Hospital (4)

Haapai Hospital (SU)

Vava'u Hosptial (SU)

'Eua Hospital (SU)

Mobile (11)

Republic of Nauru

Central Hospital and Stores (4)

Solomon Islands

National Medical Stores (7 + Web server + Tender module)

National Referral Hospital (4)

mSupply mobile- 8 Second Level Medical Stores (phased installation from October 2016)

Republic of Kiribati

Tungaru Hospital (9)

3 26 sites using mSupply mobile

Marshall Islands

Ministry of Health/Majuro Hospital (2)

Tuvalu

Princess Margaret Hospital (2)

Vanuatu

Central Medical Stores (2)

Vila Central Hospital Pharmacy and Store (3)

Lenekel Hospital (2)

Norsup Hospital (2)

Luganville Hospital (2)

Papua New Guinea

Central server (cloud hosted) with 12 client users

28 Sync server sites (Area medical stores (AMS), provincial hospitals) with 118 client users

13 Single-User desktop sync sites (district hospitals)

105 Mobile sites (Health centres)

Federated States of Micronesia

National Hospital and medical store (7) - October 2015

Cook Islands

Desktop Sites (5) - January 2018

Mobile Sites (10) - January 2018

Tokelau

Desktop sites (1) - October 2017

Mobile sites (2) - October 2017

Fiji

National deployment to over 180 sites started October 2020.

Samoa

Nationwide deployment (approx 18 sites) started July 2020!

Asia

India

Meyer Free Clinic

Nepal

INF (3 sites- SU)

MSMT (SU)

Patan Hospital (SU)

Lal Gadh Hospital

Gurkha Welfare scheme (26 sites, SU) Funders: DFID, GWT

Afghanistan

Six NGOs responsible for medicine distribution in provinces synchronise data back to a management server in Kabul (July 2016). Includes automated generation of a multi-workbook Excel spreadsheet that includes macros that submit data to a Ministry of Health database.

UNDP warehouse (2019- 5 users)

CMS warehouse (2019- 5 users)

South-East Asia

East Timor

SAMES (10)

Hospital Nacionale Guido Valedares (5)

Dili Central Medical Services (Mobile)

100 mSupply mobile sites

National Laboratory, Dili

Baro Pite Clinic, Dili

Laos

186 sites - all tier 2 facilities in the country, connecting to a cloud server running mSupply.

10 mobiles sites using mSupply synchronisation

Myanmar

31, no 42 150 362 639 sites using synchronisation to connect to a cloud server, with plans to extend to 3000 sites over the next few years.

Medical Action Myanmar (Dec 2017) - 25 mobile sites connecting to a cloud server running mSupply.

Cambodia

World Mate Emergency Hospital

WMEH Warehouse

Americas

USA

SafeNetRx (was Iowa Prescription drug corporation)

users: 2

Web server: clients from all over Iowa place orders using the mSupply web interface

SafeNetRx are the largest non-governmental supplier of free medicines in the USA.

Europe and the United Kingdom

United Kingdom

UK Microbiological Products supplier (Private company). Since 2012

CAIPA

Specialist system with 20 users. Was running emergency Ebola Response Programme for DFID, including management of a UK based warehouse with air freight deliveries to Africa. Now managing a distribution programme in South Sudan.

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