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admin:printer_installation [2017/09/12 11:39] – [Printer installation] Gary Willetts | admin:printer_installation [2020/10/05 23:45] – [Setup] Craig Drown | ||
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- | {{indexmenu_n> | + | {{indexmenu_n> |
- | ====== Label printer | + | ====== |
- | We recommend Zebra GK420 TT printers | + | We recommend |
- | You may use other printers that support the ZPL printing language (or EPL if using mSupply 3.2 or earlier), but we can not provide much support for these models as we have not used them ourselves. | + | You may use other printers that support the ZPL printing language (or EPL if using mSupply 3.2 or earlier), but we cannot |
- | ===== Setup ===== | + | ==== Setup ==== |
- | - Load the printer with ribbon and labels. | + | - Load the printer with ribbon and labels |
- Turn on | - Turn on | ||
- | - Plug in network cable. | + | - Plug in network cable |
- By default the printer is set to obtain an address by DHCP. Assuming you have a DHCP server on your network: press the button on the front and hold until it flashes once, then release the button. A configuration label will print. Note the IP address. If the printout is the wrong width and unreadable, see " | - By default the printer is set to obtain an address by DHCP. Assuming you have a DHCP server on your network: press the button on the front and hold until it flashes once, then release the button. A configuration label will print. Note the IP address. If the printout is the wrong width and unreadable, see " | ||
- You may also be able to get the IP address from the list of DHCP leases when logged in to your router (e.g. for pFsense: Status > DHCP ) | - You may also be able to get the IP address from the list of DHCP leases when logged in to your router (e.g. for pFsense: Status > DHCP ) | ||
- There are now 2 options for setting a static address | - There are now 2 options for setting a static address | ||
- (Preferred method): Configure your DHCP server to assign a static address to the printer. Note that after doing this, you may have to turn the printer off and back on to get the new address from the DHCP server. | - (Preferred method): Configure your DHCP server to assign a static address to the printer. Note that after doing this, you may have to turn the printer off and back on to get the new address from the DHCP server. | ||
- | - Alternative: | + | - Alternative: |
- | - You can now log on to the printer using this IP address http:// | + | - The default static address for the printer is 192.168.254.254. |
+ | - If you are connecting to that address, you must assign your own computer a 192.168.254.X address so it can connect to the printer. | ||
- Go to "Print Server Settings", | - Go to "Print Server Settings", | ||
* user: admin | * user: admin | ||
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- Reset the printer (you can do this from the web interface) | - Reset the printer (you can do this from the web interface) | ||
- Ping the IP address you have set to ensure the printer has the right address | - Ping the IP address you have set to ensure the printer has the right address | ||
- | - See [[dispensing: | + | - Finally, tell mSupply about the printer: see [[dispensing: |
- | ===== Setting label width ===== | ||
- | Note that you **do not** have to do this to get the right width when printing from mSupply. This is only for viewing a configuration label before using mSupply: | + | ==== GK420 Flash sequences ==== |
- | + | This is a menu on the printer itself | |
- | Hold down the button on the front of the printer | + | With the printer power on and top cover closed, press and hold the Feed button |
- | Labels will print with a box that gets wider with each one: press the button again when the box is the width of the label. If needed, you can use the "one flash" sequence above to print out the IP address | + | It will flash on and off 1 time\\ |
- | + | ...then on and off twice\\ | |
- | ===== Flash sequences for the GK420 ===== | + | ...on and off 3 times\\ |
- | The following flash sequences occur in order by holding down the front button | + | ...on and off 4 times\\ |
- | - Print status | + | ...on and off 5 times\\ |
- | - Media callibration: use to make the printer detect the length of the labels you're using | + | ...on and off 6 times\\ |
+ | ...on and off 7 times\\ | ||
+ | You can select each of the below menu items by **releasing** | ||
+ | after the light starts that specific number of flashes and before | ||
+ | - Print a configuration | ||
+ | - Auto Media calibration: use to make the printer detect the length of the labels you're using | ||
- Serial port config: not needed | - Serial port config: not needed | ||
- Factory defaults: Sets everything back to default settings | - Factory defaults: Sets everything back to default settings | ||
- Print width adjustment (above) | - Print width adjustment (above) | ||
+ | - Print Darkness (Density) Adjustment | ||
- Manual media calibration (you most likely don't need this) | - Manual media calibration (you most likely don't need this) | ||
+ | ==== Calibrating the printer GK420 ==== | ||
+ | For various reasons the printer may need to be re-calibrated. The act of " | ||
+ | |||
+ | There are many levels of Calibration but we will try the basic one. | ||
+ | * Switch on the printer. | ||
+ | * Press and continue pressing the Feed button until the light : | ||
+ | * flashes once | ||
+ | * flashes twice >>> | ||
+ | * The printer will print one to four labels while calibrating. | ||
+ | |||
+ | |||
+ | ==== Setting the label width GK420 ==== | ||
+ | |||
+ | Note that you **do not** have to do this to get the right width when printing from mSupply. \\ | ||
+ | |||
+ | This is only for printing a configuration status label from the printer before using mSupply: | ||
+ | |||
+ | * Hold down the feed button - the light will flash once, then twice, then three times, then four times, then five times: immediately release the button when it flashes 5 times. | ||
+ | * It will print a succession of boxes starting at the minimum print width and ending in the printer’s maximum print width in 4mm increments. Press the Feed button once when the box has reached your desired maximum print width. | ||
+ | |||
+ | |||
+ | ==== Print out the configuration status GK420 ==== | ||
+ | You can print out a configuration status label with the IP address and other information once you have the printer detecting the label width correctly. | ||
+ | * Hold down the feed button - the light will flash once: immediately release the button when it flashes once. | ||
+ | |||
+ | ==== Cleaning the printer ==== | ||
+ | Over time, the printer will fail to perform due to collection of dust. We imagine sweat particles will cause friction on the moving parts of the printer and this hinders performance. So in many cases throughly cleaning the printer ends up reviving a printer that seems broken. Please follow the steps below to clean : | ||
+ | |||
+ | * Take the printer off the mains… So un-plug the electricity. | ||
+ | * Take out the ribbon and label roll. If you have been printing let the print head cool for a minute. | ||
+ | * Wipe the print head | ||
+ | * Wipe the label roll holder | ||
+ | * Wipe the track that the paper travels on | ||
+ | * The last black roller : Turn the roll and wipe. | ||
+ | * Lastly clean the outside of the printer. | ||
+ | * Leave the printer for 20 minutes. | ||
+ | * Reload the ribbon and label roll. | ||
+ | * Plug in the power cord and turn the printer on. | ||
+ | * Go through the calibration process. | ||
+ | * See if the printer behaves. | ||
+ | |||
+ | See the [[https:// | ||
+ | |||
+ | ==== Status light descriptions GK420t ==== | ||
+ | What is the Status light on my Zebra GK420 printer trying to tell me??? | ||
+ | |<100% 15em >| | ||
+ | ^ LED status and colour | ||
+ | ^Off | Off |__Printer not receiving power__\\ | ||
+ | ^Solid Green| | ||
+ | ^Solid Amber| | ||
+ | ^Flashing Green| | ||
+ | ^Flashing Red | Stopped | ||
+ | ^Double Flashing Green| | ||
+ | ^Flashing Amber| | ||
+ | ^Alternately Flashing Green and Red| Needs Service | ||
+ | ^Flashing Red, Red and Green| | ||
+ | ^Flashing Red, Amber Green | Memory Defragmentation | ||
+ | |||
+ | NOTE: **Defragmentation** is a normal operation of the GK420t printer. | ||
+ | |||
+ | ==== Zebra TLP 2844 ==== | ||
+ | You may have an old label printer : Zebra TLP 2844 | ||
+ | |||
+ | Click to download the user guide for {{ : | ||
- | // Previous: [[admin: | + | On page 48 the manual has a guide on how to manually calibrate the printer. |
+ | \\ | ||
+ | \\ | ||
+ | | // Previous: | ||
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