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1.03. Who uses mSupply?

This list isn't exhaustive.

All sites are multi-user with the number of sites x number of concurrent users at each site in brackets unless denoted by SU (=“Single User”) after the name.

Nigeria

  • Six Government state stores (6 x 3)
  • Ten Government stores managed by Axios (10 x 2)
    • Axios HQ, Abuja (4)
    • Axios uses mSupply synchronisation to connect sites that don't have full time internet access. This system has been in use since 2010, and continues to function well.
  • FCMS Store, Lagos (5)
  • Jigawa CMS
  • From March 2016: 20 new users spread over 6 states (Kaduna, Katsina, Zamfara, Kano, Jigawa, Yobe)
  • Private non-pharmaceutical supplier, Lagos (STIL)(SU)

Democratic Republic of Congo

  • Cordaid (3)

Ghana

  • Central Medical Stores (5)
  • Status 2015: CMS was destroyed in a fire in 2014, and the project has been on hold since then.

Liberia

  • Axios: 1 site synchronising to a central server
  • Liberia MoH: 11 sites being consolidated to a single mSupply installation Dec 2016

Sierra Leone

  • MRC (SU)
  • Crown Agents Ebola Response and Free Health care distribution (20) - several stores around Freetown running from a single cloud server.
  • National Pharmaceutical procurement unit (2017). Central server with 18 users, 13 regional sites, et al.
  • LSHTM Ebovac (2017). Server with 5 users.

Gambia

  • Gambia Central Medical Stores (14)

Malawi

  • Orant Charities (SU). From 2017.
  • Nkhoma Hospital Pharmacy Department. From 2015

Tanzania

  • Haydom Hospital

Sudan

  • Medair (SU)

South Sudan

  • Medair (SU)
  • Central Medical Stores (SU)
  • UNDP Juba (5)

Zambia

  • Churches Health Association (4)

Zanzibar

  • ZILS (5)- this system employs an EDI interface to pick up orders sent to a dropbox folder from the Zanzibar LMIS system and incorporates it into mSupply

Côte d'Ivoire

  • 51 sites in Yamousoukro district, from April 2019 (mix of desktop and mobile)
  • 69 sites mainly in Abidjan, from January 2020
  • 700 sites (desktop and mobile) with Global Fund funding, from June 2020

Kingdom of Tonga

  • Central Pharmacy Medical Stores (3)
  • Vaiola Hospital (4)
  • Haapai Hospital (SU)
  • Vava'u Hosptial (SU)
  • 'Eua Hospital (SU)
  • Mobile (11)

Republic of Nauru

  • Central Hospital and Stores (4)

Solomon Islands

  • National Medical Stores (7 + Web server + Tender module)
  • National Referral Hospital (4)
  • mSupply mobile- 8 Second Level Medical Stores (phased installation from October 2016)

Republic of Kiribati

  • Tungaru Hospital (9)
  • 3 26 sites using mSupply mobile

Marshall Islands

  • Ministry of Health/Majuro Hospital (2)

Tuvalu

  • Princess Margaret Hospital (2)

Vanuatu

  • Central Medical Stores (2)
  • Vila Central Hospital Pharmacy and Store (3)
  • Lenekel Hospital (2)
  • Norsup Hospital (2)
  • Luganville Hospital (2)

Papua New Guinea

  • 44 user system across the country:
    • Cloud system (12) serving
      • National Department of Health, Medical Supplies Procurement Department - Installed June 2013
      • Daru TB Unit - Installed Sept 2015
    • Badili (Port Moresby) AMS (8) - Installed June 2013
    • Port Moresby General Hospital (10) - Installed November 2014
    • Hagen AMS (4) - Installed October 2015
    • Hagen General Hospital (4) - Installed October 2015
    • Lae AMS (4) - Installed May 2015
    • Lae General Hospital (4) - Installed May 2015
    • Alotau General Hospital (4) - Installed Sept 2015
    • Wewak Area Medical Store (4) and Hospital
    • Vanimo Hospital (4) - 2016
    • Goroka Hospital (5) - 2016
    • Kundiawa Hospital (5) - 2016
    • Kokopo AMS - 2017
    • Nonga Hospital - 2017

Federated States of Micronesia

  • National Hospital and medical store (7) - October 2015

Cook Islands

  • Desktop Sites (5) - January 2018
  • Mobile Sites (10) - January 2018

Tokelau

  • Desktop sites (1) - October 2017
  • Mobile sites (2) - October 2017

Fiji

  • National deployment to over 180 sites started October 2020.

Samoa

  • Nationwide deployment (approx 18 sites) started July 2020!

India

  • Meyer Free Clinic

Nepal

  • INF (3 sites- SU)
  • MSMT (SU)
  • Patan Hospital (SU)
  • Lal Gadh Hospital
  • Gurkha Welfare scheme (26 sites, SU) Funders: DFID, GWT

Afghanistan

  • Six NGOs responsible for medicine distribution in provinces synchronise data back to a management server in Kabul (July 2016). Includes automated generation of a multi-workbook Excel spreadsheet that includes macros that submit data to a Ministry of Health database.
  • UNDP warehouse (2019- 5 users)
  • CMS warehouse (2019- 5 users)

East Timor

  • SAMES (10)
  • Hospital Nacionale Guido Valedares (5)
  • Dili Central Medical Services (Mobile)
  • 100 mSupply mobile sites
  • National Laboratory, Dili
  • Baro Pite Clinic, Dili

Laos

  • 186 sites - all tier 2 facilities in the country, connecting to a cloud server running mSupply.
  • 10 mobiles sites using mSupply synchronisation

Myanmar

  • 31, no 42 50 62 90 sites using synchronisation to connect to a cloud server
  • 400 sites starting to use mSupply mobile in 2020
  • 6 sites using remote access to connect to the same server
  • Central Medical Store (5) from January 2016
  • RSCS program - 70 no 164 synchronising sites (also connecting to the same server) from November 2016 (by end of Jan 2019 mSupply was storing almost 10 million data points for the project)
  • Medical Action Myanmar (Dec 2017) - 25 mobile sites connecting to a cloud server running mSupply.

Cambodia

  • World Mate Emergency Hospital
  • WMEH Warehouse
  • Global Fund pilot in 150 sites starting April 2019

USA

  • SafeNetRx (was Iowa Prescription drug corporation)
    • users: 2
    • Web server: clients from all over Iowa place orders using the mSupply web interface

United Kingdom

  • UK Microbiological Products supplier (Private company). Since 2012
  • CAIPA
    • Specialist system with 20 users. Was running emergency Ebola Response Programme for DFID, including management of a UK based warehouse with air freight deliveries to Africa. Now managing a distribution programme in South Sudan.



  • Last modified: 2021/01/13 01:32
  • by Craig Drown