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faq:how_to_correct_packsize [2012/07/11 18:17] – john | faq:how_to_correct_packsize [2021/03/31 14:57] – Gary Willetts | ||
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- | ~~SLIDESHOW~~ | + | {{indexmenu_n> |
- | ====== How to correct wrong packsizes | + | ====== |
- | {{entry> | + | |
- | Within a warehouse or pharmacy, it is quite common for procurement managers to introduce bulk stock into mSupply and then for the dispenser to issue the bulk stock wrongly to the customer or patient. So physically the bulk stock may have been broken down to smaller pack sizes and distributed but this activity may not have been registered properly within mSupply. | + | ===== Introduction ===== |
- | In an warehouse | + | In a warehouse |
+ | * It makes for easier stock-taking; | ||
+ | * If you will be [[items: | ||
+ | |||
+ | In any case, whenever it is done, you will need to change the pack size of your stock. | ||
+ | |||
+ | <WRAP center round important 60%> | ||
+ | It is important that changing pack size does **NOT** change the total amount of stock that you have. mSupply is carefully designed to ensure this. | ||
+ | |||
+ | However, if you have accidentally told mSupply that you have issued more stock than you actually have, then mSupply does allow for these to be corrected through the process described in [[faq: | ||
+ | </ | ||
+ | |||
+ | |||
+ | ===== Changing pack size for stock on hand ===== | ||
+ | |||
+ | The pack size for Stock on hand is changed through either of two methods: | ||
+ | * [[items: | ||
+ | * [[items: | ||
+ | |||
+ | ===== Changing pack size for stock already issued ===== | ||
+ | |||
+ | If your staff have forgotten to tell mSupply about the new pack size through | ||
+ | |||
+ | In an pharmacy environment, | ||
+ | |||
+ | In both cases the customer or patient receives drug quantities that are generally much less than what mSupply has been told. | ||
+ | |||
+ | It is **// | ||
- | In an pharmacy environment, | ||
- | In both cases the customer or patient receives drug quantities that tend to be less than what mSupply says. Depending on the user permission allocated to an mSupply user, the pack sizes can be corrected. However we emphasise that our clients should take measures to ensure that these errors do not occur frequently. Only high level users should have the appropriate user permissions to carry out the task below. | ||
===== User permissions ===== | ===== User permissions ===== | ||
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For this example lets assume that the total quantities are correct. Here we did indeed receive 20,000 tablets. So we are going to make the following adjustments. | For this example lets assume that the total quantities are correct. Here we did indeed receive 20,000 tablets. So we are going to make the following adjustments. | ||
- | <note>The step below is only possible if you have the user permission "Can update pack size, cost and sell price" set as described above. If this permission is not set, the pack size is disabled but still viewable.</ | + | <WRAP center round tip 60%> |
+ | The step below is only possible if you have the user permission "Can update pack size, cost and sell price" set as described above. If this permission is not set, the pack size is disabled but still viewable. | ||
+ | |||
+ | Starting with mSupply v4.12.06 the pack size field is only enabled if there are no pending repacks connected to the stock. If suggested repacks are encountered, | ||
+ | </WRAP> | ||
+ | |||
Below we have changed the packsize to " | Below we have changed the packsize to " | ||
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We can also see that pack sizes on past ledgers have been converted from " | We can also see that pack sizes on past ledgers have been converted from " | ||
- | < | + | \\ |
- | + | \\ | |
- | + | | // Previous: | |
---- struct data ---- | ---- struct data ---- | ||
+ | pagestatus.status | ||
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