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faq:install_remote_support_software [2023/05/09 05:21] – [Installing the TeamViewer Host customised for mSupply] Mark Glover | faq:install_remote_support_software [2024/01/05 06:46] – [Installing the TeamViewer Host customised for mSupply] Ujwal Khatry | ||
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* To change the computer name in Windows go to: **Control Panel > System and Security > System > Advanced system settings > Computer Name > Change...** | * To change the computer name in Windows go to: **Control Panel > System and Security > System > Advanced system settings > Computer Name > Change...** | ||
* //Note that the Computer description is NOT the Computer Name// | * //Note that the Computer description is NOT the Computer Name// | ||
- | - **Download** and save the zip file at the following link https:// | + | - **Download** and save the zip file at the following link https:// |
- **Extract** the files from the Teamviewer_Support_deployment.zip file onto the host computer{{ : | - **Extract** the files from the Teamviewer_Support_deployment.zip file onto the host computer{{ : | ||
- **Open** the folder you saved the three files to | - **Open** the folder you saved the three files to | ||
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If the above window does not appear, the full installation has not completed. | If the above window does not appear, the full installation has not completed. | ||
</ | </ | ||
- | - **Notify mSupply Support** When you see this TeamViewer Host window, send us a message or email (on [[support@msupply.org.nz]]) and give us the computer name that you gave the machine in step 4 above. | + | - **Notify mSupply Support** When you see this TeamViewer Host window, send us a message or email (on [[support@msupply.org.nz]]) and give us the <wrap em>computer name</ |
<WRAP center round tip 60%> | <WRAP center round tip 60%> | ||
It is recommended to use Google Chrome as browser if you use teamviewer on web. It supports " | It is recommended to use Google Chrome as browser if you use teamviewer on web. It supports " |