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--- faq:navigating_inactive_windows [2021/11/29 07:30] – Ujwal Khatry
+++ faq:navigating_inactive_windows [2021/11/29 10:26] (current) – fixes explaination arpita
@@ Line 4: / Line 4: @@
 ===== The problem =====
+Cursor on mSupply changed from arrow to window and user can't click anything resulting in inactive windows/form.
+{{ :faq:inactive_window_censored.jpg?600 |}}
+===== Active window =====
+  * They may have active window that has been pushed behind the current shown window.
+  * They may have minimised the active window unknowingly.
+<WRAP center round important 60%>
+There may be an **alert window** that has been pushed back by the user clicking the inactive window.
+</WRAP>
+===== Fixes =====
+  * Drag the Top most window to the side and check if there is another active window or an alert behind it.
+  OR
+  * Hit the "**Enter**" key and mSupply should bring the active window to the front.
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