faq:why_is_my_stock_on_hold

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision		 Previous revision
Last revisionBoth sides next revision
faq:why_is_my_stock_on_hold [2018/03/22 22:55] – [Why is my stock on hold?] PNG userfaq:why_is_my_stock_on_hold [2021/10/08 11:36] – Gary Willetts
Line 1: Line 1:
 {{indexmenu_n>21}} {{indexmenu_n>21}}
-====== Why is my stock on hold? ====== +====== 28.06. Why is my stock on hold? ====== 
- +There are a number of reasons why stock can be **On hold**.  This stock will be included in any stocktakes, but cannot be issued by mSupply.  Depending on the reason, there will be different actions required to issue the stock:
-There are a number of reasons why stock can be **On hold**, and therefore cannot be issued by mSupply.  Depending on the reason, there will be different things that need to be done to allow you to issue the stock.+
  
   * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]   * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]
     * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.     * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.
-  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] +  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**. 
-  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] +  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**.
- +
-<WRAP center round todo 60%> +
-180320  The material below is under review +
-</WRAP> +
- +
-===== Location ===== +
-Setting the location **On hold** will prevent any stock from being issued from that location.  This is particularly useful if: +
-  * The stock needs to be kept from being issued until some inspection / approval. +
-  * The stock is a bulk quantity with the same expiry date as another stock line, and you want mSupply to suggest issuing from the other stock line. +
- +
-If you want to make the stock in an **On hold** location available for issue, then there are two options: +
- +
-Move the stock in that location to another location that is not **On hold** +
-Remove the **On hold** status of the location +
-Steps: +
-   - Find the Location of the Item on Hold +
-   - Items>Show Locations>Search the location +
-   - Double Click on the searched Location +
-   - Uncheck the Hold button. +
- +
-{{:faq:on_hold.png?600|Uncheck Hold}}+
  
 +\\
 +\\
 +|  //  Previous:  **[[faq:what_do_i_need_to_setup_msupply_mobile_on_a_tablet]]** | | Next: **[[faq:how_to_correct_packsize]]** //  |
 ---- struct data ---- ---- struct data ----
 +pagestatus.status    : 
 ---- ----
  
  • Last modified: 2021/10/08 11:41
  • by Gary Willetts