Differences

This shows you the differences between two versions of the page.

--- faq:why_is_my_stock_on_hold [2018/03/15 10:18] – [Location] Rachana Kunwar
+++ faq:why_is_my_stock_on_hold [2021/10/08 11:41] (current) – Gary Willetts
@@ Line 1: / Line 1: @@
-{{indexmenu_n>21}}
+{{indexmenu_n>60}}
-====== Why is my stock on hold ======
+====== 28.06. Why is my stock on hold? ======
+There are a number of reasons why stock can be **On hold**.  This stock will be included in any stocktakes, but cannot be issued by mSupply.  Depending on the reason, there will be different actions required to issue the stock:
-<WRAP center round important 60%>
+  * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]
-This is coming soon.
+    * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.
+  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**.
-</WRAP>
+  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**.
-====== Location ======
-Setting the location on hold can disable the stored stock from being distributed.
-Steps:
-   - Find the Location of the Item on Hold
-   - Items>Show Locations>Search the location
-   - Double Click on the searched Location
-   - Uncheck the Hold button.
-{{:faq:on_hold.png?600|Uncheck Hold}}
+\\
+\\
+|  //  Previous:  **[[faq:what_do_i_need_to_setup_msupply_mobile_on_a_tablet]]** | | Next: **[[faq:how_to_correct_packsize]]** //  |
 ---- struct data ----
+pagestatus.status    :
 ----