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--- faq:why_is_my_stock_on_hold [2018/03/20 05:36] – [Why is my stock on hold?] PNG user
+++ faq:why_is_my_stock_on_hold [2021/10/08 11:41] (current) – Gary Willetts
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-====== Why is my stock on hold? ======
+====== 28.06. Why is my stock on hold? ======
+There are a number of reasons why stock can be **On hold**.  This stock will be included in any stocktakes, but cannot be issued by mSupply.  Depending on the reason, there will be different actions required to issue the stock:
-<WRAP center round todo 60%>
+  * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]
-  This page is under review
+    * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.
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+  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**.
+  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**.
-Stock can be **On hold**, and therefore cannot be issued by mSupply, for a number of reasons:
-  - The **Item** is **On hold**
-  - The **Stock line** is **On hold**
-  - The **Location** is **On hold**
-====== Location ======
-Setting the location **On hold** will prevent any stock from being issued from that location.  This is particularly useful if:
-  * The stock needs to be kept from being issued until some inspection / approval.
-  * The stock is a bulk quantity with the same expiry date as another stock line, and you want mSupply to suggest issuing from the other stock line.
-If you want to make the stock in an **On hold** location available for issue, then there are two options:
-Move the stock in that location to another location that is not **On hold**
-Remove the **On hold** status of the location
-Steps:
-   - Find the Location of the Item on Hold
-   - Items>Show Locations>Search the location
-   - Double Click on the searched Location
-   - Uncheck the Hold button.
-{{:faq:on_hold.png?600|Uncheck Hold}}
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+\\
+|  //  Previous:  **[[faq:what_do_i_need_to_setup_msupply_mobile_on_a_tablet]]** | | Next: **[[faq:how_to_correct_packsize]]** //  |
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