faq:why_is_my_stock_on_hold

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faq:why_is_my_stock_on_hold [2018/03/22 22:55] – [Why is my stock on hold?] PNG userfaq:why_is_my_stock_on_hold [2021/10/08 11:41] (current) – Gary Willetts
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-====== Why is my stock on hold? ====== +====== 28.06. Why is my stock on hold? ====== 
- +There are a number of reasons why stock can be **On hold**.  This stock will be included in any stocktakes, but cannot be issued by mSupply.  Depending on the reason, there will be different actions required to issue the stock:
-There are a number of reasons why stock can be **On hold**, and therefore cannot be issued by mSupply.  Depending on the reason, there will be different things that need to be done to allow you to issue the stock.+
  
   * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]   * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]
     * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.     * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.
-  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] +  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**. 
-  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] +  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**.
- +
-<WRAP center round todo 60%> +
-180320  The material below is under review +
-</WRAP> +
- +
-===== Location ===== +
-Setting the location **On hold** will prevent any stock from being issued from that location.  This is particularly useful if: +
-  * The stock needs to be kept from being issued until some inspection / approval. +
-  * The stock is a bulk quantity with the same expiry date as another stock line, and you want mSupply to suggest issuing from the other stock line. +
- +
-If you want to make the stock in an **On hold** location available for issue, then there are two options: +
- +
-Move the stock in that location to another location that is not **On hold** +
-Remove the **On hold** status of the location +
-Steps: +
-   - Find the Location of the Item on Hold +
-   - Items>Show Locations>Search the location +
-   - Double Click on the searched Location +
-   - Uncheck the Hold button. +
- +
-{{:faq:on_hold.png?600|Uncheck Hold}}+
  
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 +|  //  Previous:  **[[faq:what_do_i_need_to_setup_msupply_mobile_on_a_tablet]]** | | Next: **[[faq:how_to_correct_packsize]]** //  |
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  • Last modified: 2018/03/22 22:55
  • by PNG user