faq:why_is_my_stock_on_hold

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faq:why_is_my_stock_on_hold [2018/03/15 09:58] – created Ujwal Khatryfaq:why_is_my_stock_on_hold [2021/10/08 11:41] (current) Gary Willetts
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-====== Why is my stock on hold ======+====== 28.06. Why is my stock on hold====== 
 +There are a number of reasons why stock can be **On hold**.  This stock will be included in any stocktakes, but cannot be issued by mSupply.  Depending on the reason, there will be different actions required to issue the stock:
  
 +  * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]]
 +    * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue.  To issue stock, you will need to take the **Item** off hold.
 +  * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**.
 +  * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**.
  
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 +|  //  Previous:  **[[faq:what_do_i_need_to_setup_msupply_mobile_on_a_tablet]]** | | Next: **[[faq:how_to_correct_packsize]]** //  |
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  • Last modified: 2018/03/15 09:58
  • by Ujwal Khatry