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faq:why_is_my_stock_on_hold [2018/03/15 09:58] – created Ujwal Khatry | faq:why_is_my_stock_on_hold [2021/10/08 11:41] (current) – Gary Willetts |
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====== Why is my stock on hold ====== | ====== 28.06. Why is my stock on hold? ====== |
| There are a number of reasons why stock can be **On hold**. This stock will be included in any stocktakes, but cannot be issued by mSupply. Depending on the reason, there will be different actions required to issue the stock: |
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| * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]] |
| * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue. To issue stock, you will need to take the **Item** off hold. |
| * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**. |
| * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**. |
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| | // Previous: **[[faq:what_do_i_need_to_setup_msupply_mobile_on_a_tablet]]** | | Next: **[[faq:how_to_correct_packsize]]** // | |
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