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faq:why_is_my_stock_on_hold [2018/03/22 05:38] – PNG user | faq:why_is_my_stock_on_hold [2021/10/08 11:41] (current) – Gary Willetts |
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====== Why is my stock on hold? ====== | ====== 28.06. Why is my stock on hold? ====== |
| There are a number of reasons why stock can be **On hold**. This stock will be included in any stocktakes, but cannot be issued by mSupply. Depending on the reason, there will be different actions required to issue the stock: |
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There are a number of reasons why stock can be **On hold**, and therefore cannot be issued by mSupply. Depending on the reason, there will be different things that need to be done to allow you to issue the stock. | * The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]] |
| * mSupply will allow you to manage this stock, but it will not allow you to select this item for issue. To issue stock, you will need to take the **Item** off hold. |
- The **Item** is **On hold** - refer [[items:item_basics#general|About items, Tabs on the Item Details Window, The General tab]] | * The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] for an explanation and instructions on how to change the hold status of the **stock line**. |
- The **Stock line** is **On hold** - refer [[issuing_goods:issuing_goods_customer_invoice#lines_on_hold|Issuing goods to a customer (customer invoices), Adding lines to an invoice, Selecting from Item Lines, Lines on Hold]] | * The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] for an explanation and instructions on how to change the hold status of the **location**. |
- The **Location** is **On hold** - refer [[items:item_locations#general_tab|Locations and location types, Adding a location, General tab]] | |
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<WRAP center round todo 60%> | |
180320 The material below is under review | |
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===== Location ===== | |
Setting the location **On hold** will prevent any stock from being issued from that location. This is particularly useful if: | |
* The stock needs to be kept from being issued until some inspection / approval. | |
* The stock is a bulk quantity with the same expiry date as another stock line, and you want mSupply to suggest issuing from the other stock line. | |
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If you want to make the stock in an **On hold** location available for issue, then there are two options: | |
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Move the stock in that location to another location that is not **On hold** | |
Remove the **On hold** status of the location | |
Steps: | |
- Find the Location of the Item on Hold | |
- Items>Show Locations>Search the location | |
- Double Click on the searched Location | |
- Uncheck the Hold button. | |
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{{:faq:on_hold.png?600|Uncheck Hold}} | |
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