https://docs.msupply.org.nz/ 2026-05-18T05:54:41+00:00 https://docs.msupply.org.nz/ https://docs.msupply.org.nz/_media/wiki:logo.png text/html 2026-05-15T10:39:50+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/returning_goods:receiving_from_customer 9.02. Receiving goods back from a customer It is important to be able to receive goods back from a customer without it being counted as goods coming from a supplier. If your customer issues the goods to you on a Customer Invoice, and you then receive it through a Supplier Invoice, then those goods will be counted as part of your store's 'supply' from suppliers, which is not correct. A Customer credit is the right way to receive goods back from a customer. text/html 2026-05-11T14:35:29+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/items:item_basics:tab_general 4.01.01. Items - General tab Back to Item Details window What are those lock icons? To minimise the chance of accidental amendment, some critical fields have a lock icon to the left of it. To change any of these fields, you must click on the lock icon first, and then enter the new value in the field. text/html 2026-05-11T14:31:49+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/other_stuff:virtual_stores 26.07. Virtual stores From the Special menu, choose Show stores What is a virtual store? In mSupply a virtual store is a way of segregating particular stock so that some users only see that stock and the transactions associated with it. When a user logs into mSupply, they choose a particular store to login to - this we call the current store. mSupply then operates as if: text/html 2026-05-05T21:56:21+00:00 Jonna Quismundo (jonna@undisclosed.example.com) https://docs.msupply.org.nz/import_and_export:importing_stores 17.13. Importing stores We strongly recommend: * You take a backup of your datafile before attempting any imports. * You test any import on a copy of your data before you do it on the real data. Don't say you haven't been warned text/html 2026-05-01T11:22:21+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/faq:microsoft_print_to_pdf_issue 28.16. Microsoft Print To PDF Issue The recent windows 11 update, especially, 24H2 and 25H2 has a known bug where the “microsoft print to pdf” printer driver stopped working, which as a result affected the print preview and creation pdf documents from within mSupply. text/html 2026-05-01T10:49:41+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/?image=faq%3Amicrosoft_print_to_pdf-driver_change-2026-05-01-16-30-37.png&ns=faq&do=media <img src="https://docs.msupply.org.nz/_media/faq:microsoft_print_to_pdf-driver_change-2026-05-01-16-30-37.png?w=500&amp;h=500&amp;tok=fd2d65" alt="microsoft_print_to_pdf-driver_change-2026-05-01-16-30-37.png" loading="lazy" width="500" height="500" /> text/html 2026-04-29T09:55:46+00:00 Romisha Thapa (romisha@undisclosed.example.com) https://docs.msupply.org.nz/?image=faq%3Aprint.png&ns=faq&do=media <img src="https://docs.msupply.org.nz/_media/faq:print.png?w=500&amp;h=500&amp;tok=118c9b" alt="print.png" loading="lazy" width="500" height="500" /> text/html 2026-04-29T09:00:30+00:00 Romisha Thapa (romisha@undisclosed.example.com) https://docs.msupply.org.nz/?image=faq%3Ano_data_to_report.png&ns=faq&do=media <img src="https://docs.msupply.org.nz/_media/faq:no_data_to_report.png?w=500&amp;h=500&amp;tok=50afae" alt="no_data_to_report.png" loading="lazy" width="500" height="500" /> text/html 2026-04-29T08:55:25+00:00 Romisha Thapa (romisha@undisclosed.example.com) https://docs.msupply.org.nz/?image=faq%3Ascreenshot_2026-04-29_at_14.39.53.png&ns=faq&do=media <img src="https://docs.msupply.org.nz/_media/faq:screenshot_2026-04-29_at_14.39.53.png?w=500&amp;h=500&amp;tok=6ef608" alt="screenshot_2026-04-29_at_14.39.53.png" loading="lazy" width="500" height="500" /> text/html 2026-04-23T01:02:00+00:00 Kahn Wynyard (kahn@undisclosed.example.com) https://docs.msupply.org.nz/?image=import_and_export%3Atenderlinesexporttemplate.xlsx&ns=import_and_export&do=media <img src="https://docs.msupply.org.nz/lib/images/fileicons/svg/xlsx.svg" alt="tenderlinesexporttemplate.xlsx" loading="lazy" width="500" height="500" /> text/html 2026-03-02T18:08:30+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=tender_management%3Apasted%3A20230509-153541.png&ns=tender_management%3Apasted&do=media <img src="https://docs.msupply.org.nz/_media/tender_management:pasted:20230509-153541.png?w=500&amp;h=500&amp;tok=df3ea8" alt="20230509-153541.png" loading="lazy" width="500" height="500" /> text/html 2026-02-16T16:27:34+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=tender_management%3Atend_supp_choose.png&ns=tender_management&do=media <img src="https://docs.msupply.org.nz/_media/tender_management:tend_supp_choose.png?w=500&amp;h=500&amp;tok=f6446f" alt="tend_supp_choose.png" loading="lazy" width="500" height="500" /> text/html 2026-02-16T16:20:53+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=tender_management%3Apasted%3A20260216-162053.png&ns=tender_management%3Apasted&do=media <img src="https://docs.msupply.org.nz/_media/tender_management:pasted:20260216-162053.png?w=500&amp;h=500&amp;tok=67bf43" alt="20260216-162053.png" loading="lazy" width="500" height="500" /> text/html 2026-02-13T15:52:28+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=integration%3Apreferences_dhis2_connection.png&ns=integration&do=media <img src="https://docs.msupply.org.nz/_media/integration:preferences_dhis2_connection.png?w=500&amp;h=500&amp;tok=53bb59" alt="preferences_dhis2_connection.png" loading="lazy" width="500" height="500" /> text/html 2026-02-09T09:35:39+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=import_and_export%3Aname_import_template.xlsx&ns=import_and_export&do=media <img src="https://docs.msupply.org.nz/lib/images/fileicons/svg/xlsx.svg" alt="name_import_template.xlsx" loading="lazy" width="500" height="500" /> text/html 2026-01-29T13:07:54+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=integration%3Apasted%3A20260129-130754.png&ns=integration%3Apasted&do=media <img src="https://docs.msupply.org.nz/_media/integration:pasted:20260129-130754.png?w=500&amp;h=500&amp;tok=a69bb1" alt="20260129-130754.png" loading="lazy" width="500" height="500" /> text/html 2026-01-29T13:06:25+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=integration%3Apasted%3A20260129-130625.png&ns=integration%3Apasted&do=media <img src="https://docs.msupply.org.nz/_media/integration:pasted:20260129-130625.png?w=500&amp;h=500&amp;tok=806e32" alt="20260129-130625.png" loading="lazy" width="500" height="500" /> text/html 2026-01-19T12:58:46+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=other_stuff%3Apasted%3A20260119-125846.png&ns=other_stuff%3Apasted&do=media <img src="https://docs.msupply.org.nz/_media/other_stuff:pasted:20260119-125846.png?w=500&amp;h=500&amp;tok=9af527" alt="20260119-125846.png" loading="lazy" width="500" height="500" /> text/html 2026-01-16T17:11:07+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=other_stuff%3Ascreenshot_2021-10-01_at_16.16.57.png&ns=other_stuff&do=media <img src="https://docs.msupply.org.nz/_media/other_stuff:screenshot_2021-10-01_at_16.16.57.png?w=500&amp;h=500&amp;tok=aab0ec" alt="screenshot_2021-10-01_at_16.16.57.png" loading="lazy" width="500" height="500" /> text/html 2026-01-16T17:09:47+00:00 Gary Willetts (gary@undisclosed.example.com) https://docs.msupply.org.nz/?image=other_stuff%3Aremoteauth.png&ns=other_stuff&do=media <img src="https://docs.msupply.org.nz/_media/other_stuff:remoteauth.png?w=500&amp;h=500&amp;tok=5ff3fe" alt="remoteauth.png" loading="lazy" width="500" height="500" />