https://docs.msupply.org.nz/ 2026-08-08T03:20:18+00:00 https://docs.msupply.org.nz/ https://docs.msupply.org.nz/_media/wiki:logo.png text/html 2026-08-03T18:00:24+00:00 Mark Glover (mark.g@undisclosed.example.com) https://docs.msupply.org.nz/returning_goods:returning_to_supplier 9.01. Return goods to a supplier It is important to be able to return goods to a supplier without it being counted as goods being issued to a customer. If you just issue goods to your supplier through a Customer Invoice, then those goods will be counted as part of your store's 'issuance' (consumption ). A Supplier credit is the right way to return goods to a supplier. text/html 2026-07-31T09:25:03+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/troubleshooting:userpassworderrorfix This document is in process 32.01. User password error (Import failed) : Steps to fix it In mSupply there is a possibility to encounter with a bad user password issue. This causes a system error and as a result issue in file import. The solution for user password issue is to change the password of the user account having issue. text/html 2026-07-31T09:03:41+00:00 Romisha Thapa (romisha@undisclosed.example.com) https://docs.msupply.org.nz/?image=troubleshooting%3Aerror_in_file_import_.png&ns=troubleshooting&do=media <img src="https://docs.msupply.org.nz/_media/troubleshooting:error_in_file_import_.png?w=500&amp;h=500&amp;tok=36dfce" alt="error_in_file_import_.png" loading="lazy" width="500" height="500" /> text/html 2026-07-31T06:08:53+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/start 1. About mSupply about index 2. Setting Up mSupply: Technical Guide setting_up_msupply index 3. Tutorial tutorial index 4. Items items index 5. Customers and Suppliers names index 6. Purchasing purchasing index 7. Receiving Goods receiving_goods index 8. Issuing Goods issuing_goods index 9. Returning Goods returning_goods index 10. Dispensing Goods dispensing index 11. Payments and Receipts payments_and_receipts index 12. mSupply Link (Supplier Hub) supplier_hub index … text/html 2026-07-31T06:03:35+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/troubleshooting_userpassworderrorfix text/html 2026-07-31T05:56:03+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/troubleshooting 32. Trouble Shooting troubleshooting index text/html 2026-07-31T05:50:41+00:00 Ujwal Khatry (ujwal@undisclosed.example.com) https://docs.msupply.org.nz/clients 31. Client specific pages clients index ---------- Previous topic: 30. Tips and Tricks text/html 2026-07-31T03:47:14+00:00 Kahn Wynyard (kahn@undisclosed.example.com) https://docs.msupply.org.nz/faq:install_remote_support_software 28.02. Remote Support - Installing TeamViewer Over the years we have used a number of applications for providing remote support to clients. As of writing this (January 2026) TeamViewer is the software that we use. By following the installation process below, mSupply Support will be given text/html 2026-07-31T03:43:26+00:00 Kahn Wynyard (kahn@undisclosed.example.com) https://docs.msupply.org.nz/?image=faq%3Apasted%3A20260731-034326.png&ns=faq%3Apasted&do=media <img src="https://docs.msupply.org.nz/_media/faq:pasted:20260731-034326.png?w=500&amp;h=500&amp;tok=aeb9e5" alt="20260731-034326.png" loading="lazy" width="500" height="500" />