help:support_portal

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admin:support_portal [2018/02/19 03:41] rozannahelp:support_portal [2021/10/08 11:34] (current) Gary Willetts
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-====== The mSupply support portal ====== +====== 27.02. mSupply Support Web Portal ======
 We all like it when things run smoothly but every so often things go wrong.  The mSupply Support Portal is where you go to get technical support for mSupply. We all like it when things run smoothly but every so often things go wrong.  The mSupply Support Portal is where you go to get technical support for mSupply.
  
-===== Log a one-off Support Ticket ===== +===== Log a one-off support ticket =====
 To log a support ticket with our support team, go to [[https://support.msupply.org.nz/]] and enter the details of the issue and click the "send message" button. To log a support ticket with our support team, go to [[https://support.msupply.org.nz/]] and enter the details of the issue and click the "send message" button.
  
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 ===== Register ===== ===== Register =====
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 If you are a regular support user, it makes sense for you to register with us so you can keep track of your support tickets. If you are a regular support user, it makes sense for you to register with us so you can keep track of your support tickets.
  
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-Once registered and signed in, you will be able to lodge support tickets and access ticket history and administer your account. Under my account, you can also use the "Sharing/Collaboration" link to the left of the window to share tickets with others in your organisation.+Once registered and signed in, you will be able to lodge support ticketsaccess ticket history and administer your account. Under my account, you can also use the "Sharing/Collaboration" link to the left of the window to share tickets with others in your organisation.
  
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  • Last modified: 2021/10/08 11:34
  • by Gary Willetts