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--- other_stuff:tips_and_tricks [2019/10/16 20:01] – [Expiry Dates] Emily Porrello
+++ other_stuff:tips_and_tricks [2024/09/06 16:18] (current) – [Prescription printing error] Gary Willetts
@@ Line 1: / Line 1: @@
-{{indexmenu_n>240}}
+{{indexmenu_n>180}}
+====== 26.18. Troubleshooting ======
-====== 22.20. Tips and tricks ======
 ===== Entering dates =====
 ==== Expiry dates ====
-  * Note that the "normal" way to enter a date (dd/mm/yy or mm/dd/yy is determined by your computer, not mSupply. If you want to change it
+  * Note that the "normal" way to enter a date (dd/mm/yy or mm/dd/yy) is determined by your computer, not mSupply. If you want to change it
     * Windows:  [[https://www.windowscentral.com/how-change-date-and-time-formats-windows-10]]
     * Mac:  [[https://support.apple.com/kb/PH18435]]
@@ Line 31: / Line 25: @@
   - Select Printing Preferences
   - On the tab XPS Documents uncheck the checkbox that says: Automatically open XPS document using the XPS viewer
+===== Prescription printing error =====
+You may encounter **Error when executing the method "print_label_multiple_lines" at line number 83**
+{{:other_stuff:pasted:20210203-031151.png}}
+This has been known to occur when the margin settings for the label printer are incorrectly set.  Try adjusting the print margins in [[https://docs.msupply.org.nz/dispensing:printer_setup#label_printing_preferences|Label printing preferences]].
+\\
+\\
+|  //  Previous:  **[[other_stuff:keybrd_scuts]]** | | Next: **[[other_stuff:migration|]]** //  |
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