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dispensing:printer_setup_for_rdc [2018/02/24 04:54] – [Setup the local Machine] Chris Petty | dispensing:printer_setup_for_rdc [2020/11/27 01:43] (current) – [Remote Desktop Connection Settings] rowena | ||
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- | ===== Printer | + | {{indexmenu_n> |
+ | ====== 10.11. | ||
In low bandwidth situations the mSupply client can become laggy and unstable, in these cases it may be recommended to use RDP through the Windows Server Remote Desktop Client application. If the site is dispensing and using a printer, this introduces some complicated steps. | In low bandwidth situations the mSupply client can become laggy and unstable, in these cases it may be recommended to use RDP through the Windows Server Remote Desktop Client application. If the site is dispensing and using a printer, this introduces some complicated steps. | ||
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- Windows server installed that has Remote Desktop Client | - Windows server installed that has Remote Desktop Client | ||
+ | ===== Setup the Remote Windows Server Machine ===== | ||
+ | Use Windows Run (i.e. command prompt/ | ||
- | ===== Setup the local Machine ===== | + | - In the tsconfig window, right click on " |
+ | {{ : | ||
+ | - In the gpedit window, follow the hierarchy shown below and make sure "Do not allow COM port redirection" | ||
+ | {{ : | ||
+ | |||
+ | ===== Setup the Local Machine ===== | ||
- The machine that you will be dispensing from needs to have the appropriate Zebra printer. | - The machine that you will be dispensing from needs to have the appropriate Zebra printer. | ||
- Check that your printer has a 9 pin serial/com port on the rear | - Check that your printer has a 9 pin serial/com port on the rear | ||
- | - Check your Computer also has a 9 pin serial/com port. | + | - Check your Computer also has a 9 pin serial/com port (right most port below). |
- | (INSERT PRINTER PIC) | + | {{ : |
- You can verify that the computer has detected its external ports via device manager | - You can verify that the computer has detected its external ports via device manager | ||
- | (INSERT DEVICE MANAGER PIC) | + | {{ : |
- Using a RS232 serial cable, plug the printer into the computer. | - Using a RS232 serial cable, plug the printer into the computer. | ||
- | **Caution: | + | **Caution: |
- If you have mSupply available locally on the machine, you can try testing printing a label to confirm your local setup is correct using //misc. labels// in the special menu. | - If you have mSupply available locally on the machine, you can try testing printing a label to confirm your local setup is correct using //misc. labels// in the special menu. | ||
+ | ====Remote Desktop Connection Settings==== | ||
+ | You must enable port sharing on the remote machine (at dispensary) in Remote Desktop Client for the machine you are going to remote into. | ||
+ | - Enter the connection details for the machine you are going to RDC into | ||
+ | - Show connection options | ||
+ | - Select "Local Resources" | ||
+ | - In the section "Local devices and resources" | ||
+ | - Ensure that the " | ||
+ | - OK! | ||
+ | |||
+ | {{ : | ||
+ | |||
+ | Open mSupply Client in the rdc window and test printing, hopefully it works! | ||
+ | |||
+ | \\ | ||
+ | \\ | ||
+ | | // Previous: | ||
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