dispensing:printer_setup_for_rdc

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dispensing:printer_setup_for_rdc [2018/02/26 07:56] – Chris Pettydispensing:printer_setup_for_rdc [2020/11/27 01:43] (current) – [Remote Desktop Connection Settings] rowena
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-===== Printer Setup for Remote Desktop Client ===== +{{indexmenu_n>110}} 
 +====== 10.11. Printer setup for Remote Desktop Client ======
 In low bandwidth situations the mSupply client can become laggy and unstable, in these cases it may be recommended to use RDP through the Windows Server Remote Desktop Client application. If the site is dispensing and using a printer, this introduces some complicated steps. In low bandwidth situations the mSupply client can become laggy and unstable, in these cases it may be recommended to use RDP through the Windows Server Remote Desktop Client application. If the site is dispensing and using a printer, this introduces some complicated steps.
  
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 - Windows server installed that has Remote Desktop Client - Windows server installed that has Remote Desktop Client
  
-===== Setup the remote Windows Server Machine ===== +===== Setup the Remote Windows Server Machine ===== 
-Use Windows Run to run //tsconfig.msc// and //gpedit.msc//.+Use Windows Run (i.e. command prompt/powershell) to run //tsconfig.msc// and //gpedit.msc//.
  
 - In the tsconfig window, right click on "RDP-Tcp" and click "properties". Go to client settings and make sure that the COM port is unchecked in "Redirection - disable the following" list. - In the tsconfig window, right click on "RDP-Tcp" and click "properties". Go to client settings and make sure that the COM port is unchecked in "Redirection - disable the following" list.
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 {{ :dispensing:gpedit.png?nolink&800 |}} {{ :dispensing:gpedit.png?nolink&800 |}}
  
-===== Setup the local Machine =====+===== Setup the Local Machine =====
 - The machine that you will be dispensing from needs to have the appropriate Zebra printer. - The machine that you will be dispensing from needs to have the appropriate Zebra printer.
 - Check that your printer has a 9 pin serial/com port on the rear - Check that your printer has a 9 pin serial/com port on the rear
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 - If you have mSupply available locally on the machine, you can try testing printing a label to confirm your local setup is correct using //misc. labels// in the special menu. - If you have mSupply available locally on the machine, you can try testing printing a label to confirm your local setup is correct using //misc. labels// in the special menu.
  
-- Enable port sharing on the remote machine in Remote Desktop Client for the machine you are going to remote into.+====Remote Desktop Connection Settings==== 
 +You must enable port sharing on the remote machine (at dispensary) in Remote Desktop Client for the machine you are going to remote into. 
 +  - Enter the connection details for the machine you are going to RDC into 
 +  - Show connection options 
 +  - Select "Local Resources" tab 
 +  - In the section "Local devices and resources" click the "More..." button 
 +  - Ensure that the "Ports" checkbox is ticked 
 +  - OK! 
 {{ :dispensing:enable_port.png?nolink&400 |}} {{ :dispensing:enable_port.png?nolink&400 |}}
  
 Open mSupply Client in the rdc window and test printing, hopefully it works! Open mSupply Client in the rdc window and test printing, hopefully it works!
  
 +\\ 
 +\\ 
 +|  //  Previous:  **[[dispensing:patient_medication_records |10.10. Patient medication records]]** | | Next: **[[:payments_and_receipts|11. Payments and Receipts]]** //  |
  
 ---- struct data ---- ---- struct data ----
 +pagestatus.status    : 
 ---- ----
  
  • Last modified: 2018/02/26 07:56
  • by Chris Petty