1.03. Who uses mSupply?
This list isn't exhaustive.
All sites are multi-user with the number of sites x number of concurrent users at each site in brackets unless denoted by SU (=“Single User”) after the name.
Our 3 largest users are:
Country | Total Sites | Desktop Sites | Mobile Sites |
---|---|---|---|
Myanmar | 639 | 559 | 80 |
Côte d'Ivoire | 1215 | 419 | 796 |
Papua New Guinea | 447 | 42 | 405 |
Africa
Angola
- Went live at CECOMA (their CMS) in September 2023)
Côte d'Ivoire
- Designated national system
- Type of system: WMS & ELMIS
- As of December 2021: over 700 sites- mixture of desktop and mobile
- 30 sites with World Bank funding from 2021
Djibouti
- Went live at 14 sites May 2023
Democratic Republic of Congo
- Cordaid (3)
Gambia
- Gambia Central Medical Stores (14)
Ghana
- Central Medical Stores (5)
- Status 2015: CMS was destroyed in a fire in 2014, and the project has been on hold since then.
Niger
- 2 regional warehouses managed by Chemonics (SU) - 2020
Nigeria
- Six Government state stores (6 x 3)
- Ten Government stores managed by Axios (10 x 2)
- Axios HQ, Abuja (4)
- Axios uses mSupply synchronisation to connect sites that don't have full time internet access. This system has been in use since 2010, and continues to function well.
- FCMS Store, Lagos (5)
- Jigawa CMS
- From March 2016: 20 new users spread over 6 states (Kaduna, Katsina, Zamfara, Kano, Jigawa, Yobe)
- Private non-pharmaceutical supplier, Lagos (STIL)(SU)
- UNFPA warehouse, Lagos (5 users) - 2021
Liberia
- Axios: 1 site synchronising to a central server
- Liberia MoH: 11 sites being consolidated to a single mSupply installation Dec 2016
- using EPI module: yes
Malawi
- Orant Charities (SU). From 2017.
- Nkhoma Hospital Pharmacy Department. From 2015
Sāo Tomé and Principe
- Designated national system
- Type of system: WMS & ELMIS
- National supply chain system (10 users 2021, expanding to 40 users in 2022)
Sierra Leone
- Designated national system
- Type of system: WMS & ELMIS
- MRC (SU)
- Crown Agents Ebola Response and Free Health care distribution (20) - several stores around Freetown running from a single cloud server.
- National Pharmaceutical procurement unit (2017). Central server with 18 users, 13 regional sites, et al.
- LSHTM Ebovac (2017). Server with 5 users.
South Sudan
- Designated national system
- Type of system: WMS & ELMIS (expanding to ELMIS H2 2022)
- MoH Central Medical Stores (5 users)
- Expanding to whole country in 2022
- UNDP Juba (5 users)
Zambia
- Churches Health Association (4 users)
Zanzibar
- ZILS (5 users)
- this system employs an EDI interface to pick up orders sent to a dropbox folder from the Zanzibar LMIS system and incorporates it into mSupply
- expanding to Pemba in 2022
Pacific
Cook Islands
- Desktop Sites (5) - 2018
- Mobile Sites (10) - 2018
- using EPI module: yes
Federated States of Micronesia (FSM)
- 7 users at CMS/main hospital - 2012
Kingdom of Tonga
- Central Pharmacy Medical Stores (3)
- Vaiola Hospital (4)
- Haapai Hospital (SU)
- Vava'u Hosptial (SU)
- 'Eua Hospital (SU)
- Mobile (11)
- National Covid 19 vaccination program run using mSupply mobile - 2021
- using EPI module: yes
Kiribati
- Designated national system
- Type of system: WMS & ELMIS & Covid Vaccination Record
- Tungaru Hospital (9)
334 sites using mSupply mobile- National Covid 19 vaccination program run using mSupply mobile
- using EPI module: yes
Marshall Islands
- Ministry of Health/Majuro Hospital (2)
Nauru
- Central Hospital and Stores (6 users)
Palau
- 3 sites including CMS- went live in 2022.
Papua New Guinea
National Department of Health
- Designated national system
- Type of system: WMS & ELMIS
- Central server (cloud hosted) with 12 client users
- 28 Sync server sites (Area medical stores (AMS), provincial hospitals) with 118 client users
- 13 Single-User desktop sync sites (district hospitals)
- 105 Mobile sites (Health centres)
- 300 Mobile sites (UNICEF) 2022
- using EPI module: yes
Burnett Institute
- 8 mobile sites (Strive project)
Solomon Islands
- Designated national system
- Type of system: WMS & ELMIS
- National Medical Stores (14 users + Web server + Tender module)
- National Referral Hospital (4)
- mSupply mobile- 50 Second Level Medical Stores (phased installation from October 2016)
Tokelau
- 3 sites covering country - 2018
Tuvalu
- Princess Margaret Hospital (2)
Vanuatu
- Designated national system
- Type of system: WMS & ELMIS
- Central Medical Stores (2)
- Vila Central Hospital Pharmacy and Store (3)
- Lenekel Hospital (2)
- Norsup Hospital (2)
- Luganville Hospital (2)
- using EPI module: yes
Fiji
- Designated national system
- Type of system: WMS & ELMIS
- National deployment to over 180 sites started October 2020.
- Aspen Hospitals x 2
Samoa
- Nationwide deployment (approx 18 sites) started July 2020 - completed 2022
- Using mSupply Coldchain for monitoring fridges, including receiving Telegram alerts for breaches.
Niue
- Using mSupply for pharmacy store and all dispensing.
- Using mSupply Coldchain for monitoring fridges
Asia
India
- Meyer Free Clinic
Nepal
- INF (3 sites- SU)
- MSMT (SU)
- Patan Hospital (SU)
- Lal Gadh Hospital
- Gurkha Welfare scheme (26 sites, SU) Funders: DFID, GWT
Afghanistan
- Six NGOs responsible for medicine distribution in provinces synchronise data back to a management server in Kabul (July 2016). Includes automated generation of a multi-workbook Excel spreadsheet that includes macros that submit data to a Ministry of Health database.
- UNDP warehouse (2019- 5 users)
- CMS warehouse (2019- 5 users)
South-East Asia
Cambodia
- World Mate Emergency Hospital
- WMEH Warehouse
Laos
- Designated national system
- Type of system: WMS & ELMIS
- 186 sites (complete Nation implementation) using mSupply synchronisation
Myanmar
- Designated national system
- Type of system: WMS & ELMIS
31, no42150362639 sites using synchronisation to connect to a cloud server, with plans to extend to 3000 sites over the next few years.- Medical Action Myanmar (Dec 2017) - 25 mobile sites connecting to a cloud server running mSupply.
- UNICEF funded EPI program - approx 350 sites starting 2021
- using EPI module: yes
- Zenith TRI (2022 onwards): another ~40 sites on a separate system serving NGOs
Timor-Leste
Ministry of Health
- Designated national system
- Type of system: WMS & ELMIS
- Sites
- SAMES (10)
- Hospital Nacionale Guido Valedares (5)
- Dili Central Medical Services (Mobile)
- 100 mSupply mobile sites (expanding to over 300 in 2022)
- National Laboratory, Dili & 5 regional laboaratory sites
Menzies Health
- Central laboratory
- 8 remote laboratory sites
Americas
Haiti
- National warehouse run by Chemonics (2021)
- National Logistics System (2023/24)
USA
- SafeNetRx (was Iowa Prescription drug corporation)
- users: 2
- Web server: clients from all over Iowa place orders using the mSupply web interface
- SafeNetRx are the largest non-governmental supplier of free medicines in the USA.
Europe and the United Kingdom
United Kingdom
- UK Microbiological Products supplier (Private company). Since 2012
- Crown Agents
- Specialist system with 20 users. Was running emergency Ebola Response Programme for DFID, including management of a UK based warehouse with air freight deliveries to Africa. Now managing a distribution programme in South Sudan.