1.03. Who uses mSupply?

This list isn't exhaustive.

All sites are multi-user with the number of sites x number of concurrent users at each site in brackets unless denoted by SU (=“Single User”) after the name.

Our 3 largest users are:

Country Total Sites Desktop Sites Mobile Sites
Myanmar 639 559 80
Côte d'Ivoire 815 419 396
Papua New Guinea 147 42 105

Côte d'Ivoire

  • As of December 2021: over 700 sites- mixture of desktop and mobile
  • 30 sites with World Bank funding from 2021

Democratic Republic of Congo

  • Cordaid (3)

Gambia

  • Gambia Central Medical Stores (14)

Ghana

  • Central Medical Stores (5)
  • Status 2015: CMS was destroyed in a fire in 2014, and the project has been on hold since then.

Niger

  • 2 regional warehouses managed by Chemonics (SU) - 2020

Nigeria

  • Six Government state stores (6 x 3)
  • Ten Government stores managed by Axios (10 x 2)
    • Axios HQ, Abuja (4)
    • Axios uses mSupply synchronisation to connect sites that don't have full time internet access. This system has been in use since 2010, and continues to function well.
  • FCMS Store, Lagos (5)
  • Jigawa CMS
  • From March 2016: 20 new users spread over 6 states (Kaduna, Katsina, Zamfara, Kano, Jigawa, Yobe)
  • Private non-pharmaceutical supplier, Lagos (STIL)(SU)
  • UNFPA warehouse, Lagos (5 users) - 2021

Liberia

  • Axios: 1 site synchronising to a central server
  • Liberia MoH: 11 sites being consolidated to a single mSupply installation Dec 2016
  • using EPI module: yes

Malawi

  • Orant Charities (SU). From 2017.
  • Nkhoma Hospital Pharmacy Department. From 2015

Sāo Tomé and Principe

  • National supply chain system (10 users 2021, expanding to 40 users in 2022)

Sierra Leone

  • MRC (SU)
  • Crown Agents Ebola Response and Free Health care distribution (20) - several stores around Freetown running from a single cloud server.
  • National Pharmaceutical procurement unit (2017). Central server with 18 users, 13 regional sites, et al.
  • LSHTM Ebovac (2017). Server with 5 users.

South Sudan

  • MoH Central Medical Stores (5 users)
    • Expanding to whole country in 2022
  • UNDP Juba (5 users)

Zambia

  • Churches Health Association (4 users)

Zanzibar

  • ZILS (5 users)
    • this system employs an EDI interface to pick up orders sent to a dropbox folder from the Zanzibar LMIS system and incorporates it into mSupply
    • expanding to Pemba in 2022

Cook Islands

  • Desktop Sites (5) - 2018
  • Mobile Sites (10) - 2018
  • using EPI module: yes

Federated States of Micronesia (FSM)

  • 7 users at CMS/main hospital - 2012

Kingdom of Tonga

  • Central Pharmacy Medical Stores (3)
  • Vaiola Hospital (4)
  • Haapai Hospital (SU)
  • Vava'u Hosptial (SU)
  • 'Eua Hospital (SU)
  • Mobile (11)
  • National Covid 19 vaccination program run using mSupply mobile - 2021
  • using EPI module: yes

Kiribati

  • Tungaru Hospital (9)
  • 3 34 sites using mSupply mobile
  • National Covid 19 vaccination program run using mSupply mobile
  • using EPI module: yes

Marshall Islands

  • Ministry of Health/Majuro Hospital (2)

Nauru

  • Central Hospital and Stores (6 users)

Palau

  • 3 sites including CMS, starting late 2021/early 2022.

Papua New Guinea

  • Central server (cloud hosted) with 12 client users
  • 28 Sync server sites (Area medical stores (AMS), provincial hospitals) with 118 client users
  • 13 Single-User desktop sync sites (district hospitals)
  • 105 Mobile sites (Health centres)
  • 300 Mobile sites (UNICEF) 2022
  • using EPI module: yes

Solomon Islands

  • National Medical Stores (14 users + Web server + Tender module)
  • National Referral Hospital (4)
  • mSupply mobile- 50 Second Level Medical Stores (phased installation from October 2016)

Tokelau

  • 3 sites covering country - 2018

Tuvalu

  • Princess Margaret Hospital (2)

Vanuatu

  • Central Medical Stores (2)
  • Vila Central Hospital Pharmacy and Store (3)
  • Lenekel Hospital (2)
  • Norsup Hospital (2)
  • Luganville Hospital (2)
  • using EPI module: yes

Fiji

  • National deployment to over 180 sites started October 2020.

Samoa

  • Nationwide deployment (approx 18 sites) started July 2020!

India

  • Meyer Free Clinic

Nepal

  • INF (3 sites- SU)
  • MSMT (SU)
  • Patan Hospital (SU)
  • Lal Gadh Hospital
  • Gurkha Welfare scheme (26 sites, SU) Funders: DFID, GWT

Afghanistan

  • Six NGOs responsible for medicine distribution in provinces synchronise data back to a management server in Kabul (July 2016). Includes automated generation of a multi-workbook Excel spreadsheet that includes macros that submit data to a Ministry of Health database.
  • UNDP warehouse (2019- 5 users)
  • CMS warehouse (2019- 5 users)

Cambodia

  • World Mate Emergency Hospital
  • WMEH Warehouse

Laos

  • 186 sites (complete Nation implementation) using mSupply synchronisation

Myanmar

  • 31, no 42 150 362 639 sites using synchronisation to connect to a cloud server, with plans to extend to 3000 sites over the next few years.
  • Medical Action Myanmar (Dec 2017) - 25 mobile sites connecting to a cloud server running mSupply.
  • UNICEF funded EPI program - approx 350 sites starting 2021
  • using EPI module: yes

Timor-Leste

  • SAMES (10)
  • Hospital Nacionale Guido Valedares (5)
  • Dili Central Medical Services (Mobile)
  • 100 mSupply mobile sites
  • National Laboratory, Dili
  • Baro Pite Clinic, Dili

Haiti

  • National warehouse run by Chemonics (2021)

USA

  • SafeNetRx (was Iowa Prescription drug corporation)
    • users: 2
    • Web server: clients from all over Iowa place orders using the mSupply web interface
    • SafeNetRx are the largest non-governmental supplier of free medicines in the USA.

United Kingdom

  • UK Microbiological Products supplier (Private company). Since 2012
  • CAIPA
    • Specialist system with 20 users. Was running emergency Ebola Response Programme for DFID, including management of a UK based warehouse with air freight deliveries to Africa. Now managing a distribution programme in South Sudan.



  • Last modified: 2021/12/08 00:54
  • by Craig Drown