dispensing:dispensary_mode

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dispensing:dispensary_mode [2019/10/31 14:22] – Emily Porrellodispensing:dispensary_mode [2026/10/01 14:04] (current) – [Setting dispensary mode preferences] Gary Willetts
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 {{indexmenu_n>10}} {{indexmenu_n>10}}
 ====== 10.01. Dispensary mode ====== ====== 10.01. Dispensary mode ======
 +Dispensary mode allows you to issue medicines to individual patients. It is ideally suited for pharmacies, clinics, hospital dispensaries, and facilities where medicines are supplied to individual patients.
  
- +In dispensary mode:
- +
-**Dispensary mode** allows you to use mSupply to issue medicines to patients. It is ideally suited for pharmacies, clinics, hospital dispensaries, and facilities where medicines are supplied to individual patients. +
- +
-The particular benefits of using Dispensary mode include:+
  
   * Prescription data can be entered into mSupply including:   * Prescription data can be entered into mSupply including:
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     * [[dispensing:dispensary_mode#entering_the_prescriber|Prescriber details]]     * [[dispensing:dispensary_mode#entering_the_prescriber|Prescriber details]]
     * [[dispensing:dispensary_mode#entering_prescribed_items|Prescribed items]]     * [[dispensing:dispensary_mode#entering_prescribed_items|Prescribed items]]
-    * [[dispensing:dispensary_mode#entering_directions|Item directions]] which can be quickly selected from standard abbreviations, and edited as necessary.  Item directions do not need to be printed in English.+    * [[dispensing:dispensary_mode#entering_directions|Item directions]] which can be quickly selected from standard abbreviations, and edited as necessary.  Item directions can be printed in languages other than English.
  
   * **[[dispensing:prescription_entry#printing_labels|Labels]]** can be printed with:   * **[[dispensing:prescription_entry#printing_labels|Labels]]** can be printed with:
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     * More...     * More...
  
-  * [[dispensing:dispensary_mode#view_history|Patient Histories]] are recorded, allowing repeat prescriptions to be:+  * [[dispensing:dispensary_mode#view_history|Patient histories]] are recorded, allowing repeat prescriptions to be:
     * [[dispensary_mode#duplicating_a_prescription|Duplicated]]     * [[dispensary_mode#duplicating_a_prescription|Duplicated]]
     * [[dispensary_mode#repeat_dispensing|Repeated]]     * [[dispensary_mode#repeat_dispensing|Repeated]]
 +
 +  * **[[payments_and_receipts:prescription_payments|Prescription payments]]** can be recorded
 +
  
 <WRAP center round info 60%> <WRAP center round info 60%>
   * Use of Dispensary mode depends on your mSupply registration type. Contact Sustainable Solutions if you wish to upgrade your registration.   * Use of Dispensary mode depends on your mSupply registration type. Contact Sustainable Solutions if you wish to upgrade your registration.
-  * Regardless of mode, each user can only use those functions for which they have permission, according to the permissions set for that user. See [[admin:managing_users|Managing Users]]+  * Regardless of mode, each user can only use those functions for which they have [[admin:managing_users|permission]]. 
   * In client-server versions of mSupply, different users can be logged in in different modes at the same time, allowing you to dispense to patients and supply wards, stores, clients or cost centres simultaneously.   * In client-server versions of mSupply, different users can be logged in in different modes at the same time, allowing you to dispense to patients and supply wards, stores, clients or cost centres simultaneously.
   * Users whose permissions allow them to operate in either Store mode or Dispensary mode may change from one to the other by pressing //Ctrl+2// on the keyboard. Re-entry of the user's password is not necessary.   * Users whose permissions allow them to operate in either Store mode or Dispensary mode may change from one to the other by pressing //Ctrl+2// on the keyboard. Re-entry of the user's password is not necessary.
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 </WRAP> </WRAP>
  
-  - Choose **Special > Show stores...**+  - Choose **Special > Show stores...** from the menus.
   - Double-click on the store you want to set to dispensary mode.   - Double-click on the store you want to set to dispensary mode.
-  - Select //Dispensary// in the drop down list next to the store's code field. When you log out of the store and back in, you'll be in the new mode.+  - Select **Dispensary** in the drop down list next to the store's code field.  
 +  - Log out of the store and log in again to activate dispensary mode.
  
 +===== Setting dispensary mode preferences =====
 +Choose **File > Preferences > Dispensary mode tab** from the menus to set preferences. This window is what you will see:
  
 +{{ :preferences:preferences_dispensary_mode.png?600 }}
  
-  * Choose **File > Preferences > Invoices 2** then check the //Show direction entry in dispensary mode// box.+Here is a description of what some of the most important preferences do:  
 +  * **Label printing** section: Define what is printed on dispensary labels (requires a label printer, see the [[dispensing:printer_setup]] page for details). 
 +  * **Show direction entry in dispensary** checkbox: if this is ticked, a user can enter directions for how dispensed items are to be used (e.g. "Take one twice a day with food"). These directions are included in the information printed on dispensary labels. 
 +  * **Print a receipt on labels by default** checkbox: if this is ticked, a receipt for the items on the prescription will also automatically be printed when dispensary labels are printed. 
 +  * **Auto-generate patient code** checkbox: if this is ticked then, when patients are created mSupply will automatically generate a unique code for them (the next number in a numeric sequence). If this is not ticked then the user must enter a new patient's code manually (for example when a national ID is used for the patient's code). 
 +  * **Prescriber must be entered** checkbox: if this is ticked users must enter a prescriber (clinician) on the prescription. If it is not ticked, it is optional. 
 +  * **Dispensing directions must be entered** checkbox: . 
 +  * **Show 'Hold' checkbox on prescriptions** checkbox: if ticked then the **Hold** checkbox is displayed at the bottom of a prescription screen. This enables the user to prevent the prescription from being automatically confirmed (and therefore prevent stock being automatically removed from the store) when its window is closed. See the [[dispensing:prescription_entry|10.02. Prescription entry]] page for more details.  
 +  * **Receive payments from prescriptions window** checkbox: if ticked then the a patient's payment for the items on their prescription can be received on the prescription screen in mSupply.
  
-{{ :dispensing:pref.png }} 
  
-== What is a "name"? == 
  
-In mSupply a "name" can be a customer, a supplier, both or neither. A "customer" can be anyone you supply goods to - e.g. another organisation, or a ward in your hospital, or a patient. 
  
-==== What changes in dispensary mode? ====+===== What changes in dispensary mode? ===== 
 + 
 +Most of the things you can do in store mode are also available in dispensary mode. The main differences are: 
 +  * The **Customer** menu becomes the **Patient** menu; and 
 +  * The **Customers** tab on the navigator becomes the **Patients** tab, which has a slightly different selection of icons 
 +  * The windows displayed are appropriate for dispensing medicines to individual patients. For example, a patient's dispensing history is maintained and you can also record patient notes (e.g. allergies). 
 + 
 +Note that a facility using dispensary mode can distribute stock to both patients **and** customers (e.g. hospital wards, outreach programs), and can still handle customer requisitions.
  
-=== Different menus === 
-Some of the menus in dispensary mode have different names. For example, the //Customer menu// becomes the //Patient menu.// 
  
 {{ :dispensing:pt_menu.png }} {{ :dispensing:pt_menu.png }}
- 
-But most of the things you can do in store mode are also available in dispensary mode. In fact, the navigator looks much the same. The only difference is the Customers tab, which is renamed to the Patients tab and has a slightly different selection of icons: 
  
 {{ :dispensing:dispensary_mode_navigator.png?600 |}} {{ :dispensing:dispensary_mode_navigator.png?600 |}}
- 
-The functionality of the common icons is the same as in store mode and applies mostly to customers not patients (a dispensary mode store can still distribute stock to customers (not patients) and handle customers' requisitions). For details of those functions, see the other sections of this guide. 
- 
-=== Different windows === 
- 
-The windows displayed are appropriate for dispensing medicines to individual patients; in addition to the ability to record individual patient's notes (e.g. allergies), prescribers details are maintained. A patient history is maintained and other features specifically related to dispensing activities are maintained.   
- 
- 
- 
- 
- 
- 
- 
-Press the **tab** (not 'return') key after making the entry to show a list of matching prescribers. If only one presciber matches, the name will be entered directly without the list being shown. 
- 
-Note that there is a setting on the // Dispensing// page of the mSupply Preferences that affects whether or not you can accept and print a prescription without entering a prescriber. 
- 
  
 \\ \\
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 |  //  Previous:  **[[dispensing: |10. Dispensing Goods]]** | | Next: **[[dispensing:prescription_entry |10.02. Prescription entry]]** //  | |  //  Previous:  **[[dispensing: |10. Dispensing Goods]]** | | Next: **[[dispensing:prescription_entry |10.02. Prescription entry]]** //  |
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  • Last modified: 2019/10/31 14:22
  • by Emily Porrello