Differences

This shows you the differences between two versions of the page.

--- dispensing:dispensary_mode [2019/11/01 13:51] – Emily Porrello
+++ dispensing:dispensary_mode [2026/10/01 14:04] (current) – [Setting dispensary mode preferences] Gary Willetts
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 {{indexmenu_n>10}}
 ====== 10.01. Dispensary mode ======
 Dispensary mode allows you to issue medicines to individual patients. It is ideally suited for pharmacies, clinics, hospital dispensaries, and facilities where medicines are supplied to individual patients.
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     * [[dispensary_mode#duplicating_a_prescription|Duplicated]]
     * [[dispensary_mode#repeat_dispensing|Repeated]]
+  * **[[payments_and_receipts:prescription_payments|Prescription payments]]** can be recorded
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-  - Click **Special > Show stores...**
+  - Choose **Special > Show stores...** from the menus.
   - Double-click on the store you want to set to dispensary mode.
   - Select **Dispensary** in the drop down list next to the store's code field.
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 ===== Setting dispensary mode preferences =====
+Choose **File > Preferences > Dispensary mode tab** from the menus to set preferences. This window is what you will see:
-Click **Admin > Preferences > Dispensary mode** to set preferences.
+{{ :preferences:preferences_dispensary_mode.png?600 }}
-Important preferences to consider:
+Here is a description of what some of the most important preferences do:
-  * Ensure the **Show direction entry in dispensary** box is ticked.
+  * **Label printing** section: Define what is printed on dispensary labels (requires a label printer, see the [[dispensing:printer_setup]] page for details).
-  * Specify what information will be printed on **dispensing labels**.
+  * **Show direction entry in dispensary** checkbox: if this is ticked, a user can enter directions for how dispensed items are to be used (e.g. "Take one twice a day with food"). These directions are included in the information printed on dispensary labels.
-  * Specify if you want a **receipt** to automatically print on labels.
+  * **Print a receipt on labels by default** checkbox: if this is ticked, a receipt for the items on the prescription will also automatically be printed when dispensary labels are printed.
-  * Specify if you want mSupply to **auto-generate patient codes** (alternatively, the user must enter a unique code for each patient).
+  * **Auto-generate patient code** checkbox: if this is ticked then, when patients are created mSupply will automatically generate a unique code for them (the next number in a numeric sequence). If this is not ticked then the user must enter a new patient's code manually (for example when a national ID is used for the patient's code).
-  * Specify if a **prescriber** must be entered for each prescription.
+  * **Prescriber must be entered** checkbox: if this is ticked users must enter a prescriber (clinician) on the prescription. If it is not ticked, it is optional.
-  * Specify if you want to be able to **receive payments** from the prescription window.
+  * **Dispensing directions must be entered** checkbox: .
+  * **Show 'Hold' checkbox on prescriptions** checkbox: if ticked then the **Hold** checkbox is displayed at the bottom of a prescription screen. This enables the user to prevent the prescription from being automatically confirmed (and therefore prevent stock being automatically removed from the store) when its window is closed. See the [[dispensing:prescription_entry|10.02. Prescription entry]] page for more details.
+  * **Receive payments from prescriptions window** checkbox: if ticked then the a patient's payment for the items on their prescription can be received on the prescription screen in mSupply.
-{{ :dispensing:pref.png?800 }}
 ===== What changes in dispensary mode? =====
-=== Different menus ===
+Most of the things you can do in store mode are also available in dispensary mode. The main differences are:
-Some of the menus in dispensary mode have different names. For example, the //Customer menu// becomes the //Patient menu.//
+  * The **Customer** menu becomes the **Patient** menu; and
+  * The **Customers** tab on the navigator becomes the **Patients** tab, which has a slightly different selection of icons
+  * The windows displayed are appropriate for dispensing medicines to individual patients. For example, a patient's dispensing history is maintained and you can also record patient notes (e.g. allergies).
+Note that a facility using dispensary mode can distribute stock to both patients **and** customers (e.g. hospital wards, outreach programs), and can still handle customer requisitions.
 {{ :dispensing:pt_menu.png }}
-But most of the things you can do in store mode are also available in dispensary mode. In fact, the navigator looks much the same. The only difference is the Customers tab, which is renamed to the Patients tab and has a slightly different selection of icons:
 {{ :dispensing:dispensary_mode_navigator.png?600 |}}
-The functionality of the common icons is the same as in store mode and applies mostly to customers not patients (a dispensary mode store can still distribute stock to customers (not patients) and handle customers' requisitions). For details of those functions, see the other sections of this guide.
-=== Different windows ===
-The windows displayed are appropriate for dispensing medicines to individual patients.
-A patient's dispensing history is maintained and you can also record patient notes (e.g. allergies).
 \\
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 |  //  Previous:  **[[dispensing: |10. Dispensing Goods]]** | | Next: **[[dispensing:prescription_entry |10.02. Prescription entry]]** //  |
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