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faq:how_to_remove_stock_lines_that_have_0_available [2020/04/24 09:59] – lou | faq:how_to_remove_stock_lines_that_have_0_available [2021/10/08 11:40] (current) – Gary Willetts | ||
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- | {{indexmenu_n> | + | {{indexmenu_n> |
- | ====== | + | ====== |
Occasionally users will come across stock lines in mSupply that cannot be removed easily. It almost like you have stock but you cannot carry our stock take or inventory adjustment to reduce the stock level to zero. | Occasionally users will come across stock lines in mSupply that cannot be removed easily. It almost like you have stock but you cannot carry our stock take or inventory adjustment to reduce the stock level to zero. | ||
Below are two examples : | Below are two examples : | ||
- | {{: | + | {{ : |
Above we have Paracetamol 500mg where for the highlighted batch ( red square ) we have a total of 100 but available is 0. This means that 100 in stock but all of this has be reserved for a customer. | Above we have Paracetamol 500mg where for the highlighted batch ( red square ) we have a total of 100 but available is 0. This means that 100 in stock but all of this has be reserved for a customer. | ||
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Below is another example : | Below is another example : | ||
- | {{: | + | {{ : |
For Amoxycillin 250mg we have 92 in total and 42 available. This means that we have 92 - 42 = 50 reserved for customers. | For Amoxycillin 250mg we have 92 in total and 42 available. This means that we have 92 - 42 = 50 reserved for customers. | ||
+ | |||
====== Handling reserved stock ====== | ====== Handling reserved stock ====== | ||
- | |||
Customer invoices that are of status " | Customer invoices that are of status " | ||
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So search for customer or prescription that are of " | So search for customer or prescription that are of " | ||
- | {{: | + | {{ : |
Search for " | Search for " | ||
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Now repeat similar for " | Now repeat similar for " | ||
- | {{: | + | {{ : |
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Your search for " | Your search for " | ||
- | {{: | + | {{ : |
Note the highlighted " | Note the highlighted " | ||
Your job is now to review each invoice and to either **" | Your job is now to review each invoice and to either **" | ||
+ | |||
====== Confirming an invoice ====== | ====== Confirming an invoice ====== | ||
+ | To confirm a customer invoice, open it and click on the **Confirm** button: | ||
- | Just in case, if you don't know this, then this is how you confirm the invoice. | + | {{ : |
- | {{: | + | Note the status detail. This will show //cn// when the invoice is confirmed, not //nw// or //sg//. The **Confirm** button will not be shown if the invoice is already confirmed. |
- | Note the status detail. We want this to show " | + | For prescriptions, you won't see the **Confirm** button because they are automatically confirmed when you close them by clicking on the **OK** button. |
- | Hit the **" | + | |
- | + | ||
- | For prescription, you won't see the **" | + | |
====== The result ====== | ====== The result ====== | ||
- | Once all the " | + | Once all the " |
- | + | ||
- | Below the images should speak for themselves. Please compare the image below with the ones above at the start of this topic. | + | |
- | + | ||
- | Paracetamol 500mg : | + | |
- | {{: | + | |
+ | Below the images should speak for themselves - the //Total packs// matches the //Available packs//. Please compare the image below with the ones above at the start of this topic. | ||
- | Amoxycillin 250mg : | + | **Paracetamol 500mg:** |
+ | {{ : | ||
- | {{: | + | **Amoxycillin 250mg:** |
+ | {{ : | ||
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| // Previous: | | // Previous: | ||
---- struct data ---- | ---- struct data ---- | ||
+ | pagestatus.status | ||
---- | ---- | ||