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28.16. Microsoft Print To PDF Issue
The recent windows 11 update, especially, 24H2 and 25H2 have a known bug where the “microsoft print to pdf” features stopped working in result affecting print preview in pdf in mSupply.
Affected versions both windows and mSupply
- Windows 11 24H2 and 25H2
- mSupply Version prior to v8.08.18
Below is the sample Image of the Issue:
Resolution
* Step : 1 - Upgrade the mSupply to the version v8.08.18 or later - This version allows the use of printer preview.
* Step : 2 Check if “Microsoft XPS Class Driver” exists. If not,
- Method 1 : Via Optional Feature
1. Press windows+R and type - optionalfeatures - and enter.