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payments_and_receipts:receiving_payments [2020/05/08 14:08] – [Creating cash receipts] Gary Willetts | payments_and_receipts:receiving_payments [2020/05/12 11:18] – [Creating cash receipts] Gary Willetts | ||
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- Enter the customer name or code into the first field and press //Tab//. You will be shown a list if there is more than one matching entry for what you have typed. | - Enter the customer name or code into the first field and press //Tab//. You will be shown a list if there is more than one matching entry for what you have typed. | ||
- | - Once a customer is chosen all (customer) invoices that have unpaid amounts and customer credits that have unused credit for that customer will be listed. | + | - Once a customer is chosen all customer invoices that have unpaid amounts and customer credits that have unused credit for that customer |
* Note: only finalised invoices are shown. If there are no finalised invoices with outstanding amounts, this alert appears: {{ : | * Note: only finalised invoices are shown. If there are no finalised invoices with outstanding amounts, this alert appears: {{ : | ||
* If you wish to receive a payment and there are no invoices available to record the payment against, you can either record the amount as an overpayment (see below) or, if the invoices requiring payment are in mSupply but not showing here, click **Cancel** and then finalise the invoices to make them show in the payment window, then restart the payment process (If the customer is paying you it most likely means they agree with the invoice and it is OK to finalise it!) | * If you wish to receive a payment and there are no invoices available to record the payment against, you can either record the amount as an overpayment (see below) or, if the invoices requiring payment are in mSupply but not showing here, click **Cancel** and then finalise the invoices to make them show in the payment window, then restart the payment process (If the customer is paying you it most likely means they agree with the invoice and it is OK to finalise it!) |