setting_up_msupply:installation

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setting_up_msupply:installation [2020/06/05 04:40] – [2.02. Installation] Mark Gloversetting_up_msupply:installation [2023/09/06 09:22] (current) – [Single-User system] Mark Glover
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 {{indexmenu_n>202}} {{indexmenu_n>202}}
 ====== 2.02. Installation ====== ====== 2.02. Installation ======
 +===== Synced system =====
 +
 +
 +<WRAP center round alert 60%>
 +If you are installing mSupply within a [[synchronisation:introduction|synced system]], then it is quite likely that you should not be installing the single-user version as described in the section below.  The instructions to follow depend on which sort of site you are installing:
 +  * [[admin:server_installation|Server on a Client / Server satellite site]]
 +  * Single-User sync satellite site:
 +    * Contact the mSupply Foundation support to obtain the correct version of mSupply Single-User.  It may //not// be the version on the [[https://msupply.org.nz/downloads/|mSupply Downloads web page]]
 +    * Then follow the instructions for [[synchronisation:site_import|Sync Site Import]]
 +  * [[https://docs.msupply.foundation/mobile/introduction/introduction/|mSupply Mobile]]
 +  * [[https://docs.msupply.foundation/docs/introduction/introduction/|Open mSupply]]
 +
 +Contact mSupply Foundation support for clarification:  [[support@msupply.foundation]]
 +</WRAP>
 +
 +===== Single-User system =====
 +
  
 We are assuming you have obtained mSupply from the [[https://msupply.org.nz/downloads/|mSupply Downloads web page]]. We are assuming you have obtained mSupply from the [[https://msupply.org.nz/downloads/|mSupply Downloads web page]].
  
-If you are using a Windows machine, you have downloaded the file you need, and you have saved it to your desktop, it is important that you saved the file with an ''.exe'' extension or it will not run.  You can rename a file by right-clicking on it. The name of the file should be something like ''mSupply_Single_User_V4-07-09''.+<WRAP center round important 60%> 
 +  * If you are using a Windows machine, you have downloaded the file you need, and you have saved it to your desktop, it is important that you saved the file with an ''.exe'' extension or it will not run.  You can rename a file by right-clicking on it. The name of the file should be something like ''mSupply_Single_User_V4-07-09''. 
 +  * It is possible to allow mSupply to be run from multiple Windows accounts (e.g. admin and non-admin accounts).  However there are a few precautions / tweeks: 
 +    * If you are switching between admin and non-admin accounts, you will need to close mSupply before switching. Single user is intended to be used on one account at a time, and will throw an error if already open on another account. 
 +    * Data file location needs to be in a commonly accessible location, e.g. ''C:\mSupply_Datafile''. 
 +    * Any backup location needs to be in a commonly accessible location, e.g. ''C:\mSupply_Backup''. 
 +</WRAP> 
  
 It is strongly recommended that users who are not familiar with program installation adhere to these directions. It is strongly recommended that users who are not familiar with program installation adhere to these directions.
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   * The installer will do the following:   * The installer will do the following:
     * Create a folder on your chosen drive called "mSupply"     * Create a folder on your chosen drive called "mSupply"
-    * In Windows Vista and Windows 7, the example data file is installed in the My Documents/mSupply/Example sub folder.+    * On Windows the example data file is installed in the My Documents/mSupply/Example sub folder.
       * NOTE: You can use this data file for practice. (Or use the tutorial at the start of the manual to learn the basics quickly)       * NOTE: You can use this data file for practice. (Or use the tutorial at the start of the manual to learn the basics quickly)
     * Install the "mSupply.exe" application and associated files. Double-clicking this file will do the same as double-clicking the "//start mSupply//" icon on your desktop.     * Install the "mSupply.exe" application and associated files. Double-clicking this file will do the same as double-clicking the "//start mSupply//" icon on your desktop.
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-=== Region / Language === 
- 
-After installation, if mSupply fails to start, then it's quite possible that the Language setting needs to be changed.  Not all Windows OS languages are supported by the 4D database that mSupply is built on.  Unfortunately, 4D does not maintain a list of unsupported languages. 
- 
-For example with regional format setting of English (Nigeria) it is known that mSupply will not start.  
-{{ :setting_up_msupply:nigeria-english.png?650 |}}  
- 
-The solution is to change the regional format setting to something more common like English (United Kingdom) or English (US): 
-{{ :setting_up_msupply:english_uk.png?650 |}} 
----- 
-<color #ed1c24> **Known __unsupported__ languages include:** </color> 
-  * <color #ed1c24> English (Nigeria) (2019-08-28) </color> 
-  * <color #ed1c24> English (Papua New Guinea) (Win10 1903) </color> 
- 
-<WRAP center round tip 60%> 
-If you discover other unsupported languages, please let us know, and we'll update this list! 
-</WRAP> 
-\\ 
  
 === Date format === === Date format ===
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 ---- struct data ---- ---- struct data ----
 +pagestatus.status    : 
 ---- ----
  
  • Last modified: 2020/06/05 04:40
  • by Mark Glover