2.02. Installation

If you are installing mSupply within a synced system, then it is quite likely that you should not be installing the single-user version as described in the section below. The instructions to follow depend on which sort of site you are installing:

Contact mSupply Foundation support for clarification:

We are assuming you have obtained mSupply from the mSupply Downloads web page.

  • If you are using a Windows machine, you have downloaded the file you need, and you have saved it to your desktop, it is important that you saved the file with an .exe extension or it will not run. You can rename a file by right-clicking on it. The name of the file should be something like mSupply_Single_User_V4-07-09.
  • It is possible to allow mSupply to be run from multiple Windows accounts (e.g. admin and non-admin accounts). However there are a few precautions / tweeks:
    • If you are switching between admin and non-admin accounts, you will need to close mSupply before switching. Single user is intended to be used on one account at a time, and will throw an error if already open on another account.
    • Data file location needs to be in a commonly accessible location, e.g. C:\mSupply_Datafile.
    • Any backup location needs to be in a commonly accessible location, e.g. C:\mSupply_Backup.

It is strongly recommended that users who are not familiar with program installation adhere to these directions.

  • Double-click the installer and it will automatically run the mSupply installer.
  • The installer will do the following:
    • Create a folder on your chosen drive called “mSupply”
    • On Windows the example data file is installed in the My Documents/mSupply/Example sub folder.
      • NOTE: You can use this data file for practice. (Or use the tutorial at the start of the manual to learn the basics quickly)
    • Install the “mSupply.exe” application and associated files. Double-clicking this file will do the same as double-clicking the “start mSupply” icon on your desktop.
    • Install readme.txt - information on licensing and using mSupply.
    • Create a shortcut on your desktop: start mSupply
    • Create a mSupply folder entry in the Programs section of your Start menu.

Now you are ready to begin! Proceed to the section below on starting the example database.

The mSupply installer treats Example data files in a special way. Re-installing mSupply on a previous installation will replace all the files except the Example data file. This is to prevent valuable data from being deleted as users may have started entering actual stock into the Example data file.

To install a fresh copy of the Example data file on Windows you can carry out one of the options described below:

  • Un-install mSupply using the Windows menu Start > Program Files > mSupply > Uninstall mSupply . This will remove all installed files of mSupply which includes the Example data files. Re-installing mSupply now will install a fresh copy of the Example data file.
  • You can manually delete the Example data file and re-install mSupply. The mSupply installer will install a fresh copy of the example database as the previously installed file has been deleted.

On Macintosh machines, simply replace the Example folder from the mSupply installer image.

Date format

  • In the regional settings in Control Panel, we recommend that the short date format is set to display only 2 digits for the year (YY, not YYYY).mSupply lists are set up to allow only enough space for 4 digits with most font sizes, but occasionally 4 digit years may be truncated. Having the wrong setting here will only affect display, not the actual data. It does not matter if you use DD/MM/YY or MM/DD/YY or YY/MM/DD
  • If the display of lists in mSupply overlaps the separator lines, turn off large font in the display control panel.
  • Last modified: 2023/09/06 09:22
  • by Mark Glover