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--- troubleshooting:userpassworderrorfix [2026/08/19 11:24] – [The fix] Ujwal Khatry
+++ troubleshooting:userpassworderrorfix [2026/08/19 11:27] (current) – Ujwal Khatry
@@ Line 1: / Line 1: @@
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-<WRAP center round alert 60%>
-This document is in process
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 ====== 32.01. User password error (Import failed) : Steps to fix it =====
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  ====== The fix ======
-Get you Administrator to login to mSupply. View the user list and double click on the problem user.
+Get you Administrator to login to mSupply.
-Simply update the password and click OK. Ignore the errors.
+  * View the user list and double click on the problem user.
-{{ :troubleshooting:ujser_login_ok_button_error_2026-08-19-16-14-13.png?600 |}}
+  * Simply update the password and click OK.
+  * Ignore the errors.
-The new password should now be saved.
-**You should be able to login.**
+{{ :troubleshooting:ujser_login_ok_button_error_2026-08-19-16-14-13.png?600 |}}
+  * The new password should now be saved.
+  * **You should be able to login.**
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