4.18. Phased stocktakes

Phased stocktakes are commonly carried out in larger warehouses. In this type of stocktake, stocktakes are created for each aisle and level combination in the warehouse. When a stocktake is finalised then a new stocktake is created from it containing only the lines with discrepancies. When the third count is finalised then adjustments are made to make the stock in mSupply match any discrepancies. Thus, there is a maximum of 3 phases for each stocktake.

Before using phased stocktakes you must tell mSupply which parts of your shelf location codes (see the 4.06. Stock locations and location types page for details) represent the aisle, level and position of the location (aisle = rack, level = horizontal level within the rack, position = vertical 'column' within the rack).

See the 26.07. Virtual stores page for details on how this is set.

mSupply will not allow stock that is on a Customer Invoice with status of new (nw) or suggested (sg) to be taken out of stock by any other transaction process, including an inventory adjustment flowing from a stocktake - refer Creating inventory adjustments.

Choose Items > Show Stocktakes… from the menus or click on the Stocktakes button on the Item tab of the Navigator. This window will open, showing a list of the current stocktakes:

Note that only phased stocktakes will have a value in the Reference column.

The Show: filter allows you to choose which stocktakes are displayed in the list. Options are:

• All: shows all stocktakes in the current store with any status for all time. Could be many of them!
• Current: selected by default when the window is displayed and shows all 'suggested' stocktakes (status = sg). These are stocktakes which have not yet been processed into inventory adjustments (finalised; status = fn)
• This year: shows all stocktakes of any status that have been created in the current year.
• Last year: shows all stocktakes of any status that were created in the year before the current one.

To create a phased stocktake click on the New phased stocktake button. The options window opens:

• Count reference: This is mandatory and is the unique reference for this phased stocktake (that is, the collection of all the individual stocktakes that makeup this one). It must be unique so you will be shown an alert if it isn't.
• Item filter: Make settings here to select the stock that is included in the stocktake. The filters work the same as for standard stocktakes as described on the 4.17. Stocktakes page.
• Stock location: Here you can select a particular aisle or level of the warehouse to include in the stocktake. Enter the identifier of an aisle in the Aisle textbox or the identifer of a level in the Level textbox:
  • If you enter an Aisle value only, then a stocktake will be created for each level in that aisle.
  • If you enter a Level value only, then a stocktake will be created for that level in each aisle in the warehouse.
  • If you enter an Aisle and Level value then a single stocktake will be created for the level in the aisle specified.
  • If you enter neither value then a stocktake will be created for every level in every aisle in the warehouse.

When you click on the OK button mSupply will create a stocktake for each level in each aisle you have selected to be included in the phased stocktake. Each stocktake will contain one line for each line of stock found in a location that beloings to the aisle/level combination that the stocktake is for.

When the stocktake creation is complete you will be told how many stocktakes were created in an alert message. When you close the message, the stocktakes will be displayed in the table like this:

The reference in the Reference column is constructed as Count reference-Number-Aisle-Level/Phase where:

• Count reference is the Count reference value entered in the stocktake options
• Number is an incrementing number starting at 1 and padded to 5 digits with leading zeroes
• Aisle is the aisle this stocktake is for
• Level is the level this stocktake is for
• Phase is the phase of this stocktake, a number from 1 to 3

To open a phased stocktake, double click on it in the list. The stocktake detail window is opened:

• Description: An editable description of the stocktake. Set to the date the stocktake was created followed by “Stocktake” by default
• Reference: The count reference, read only
• Comment: Enter anything you need to remember about this stocktake
• Stocktake date: the date the stocktake count was started, set to the creation date by default

The next thing to do is to print out the count sheets so that the warehouse operatives can take them into the warehouse to carry out the count. At this stage, when the stocktake is at sg (suggested) status, this is the only thing you can print and it looks like this:

Using the count sheets, the warehouse operatives count the stock in the warehouse.

After counting the stock, the count sheets are brought back to mSupply and the information is entered into the stocktake.

To add a new line to the stocktake (for stock that you find during the stocktake that is not in mSupply already), click on the New line button. This window will open:

Enter the first few characters of the item the stock is for in the Item text box and press the Tab key on the keyboard to select the right item from a list of items beginning with what you typed (if there is only one item that matched it will be selected for you and entered in the Item text box).

Now enter the details of the stock in the New stock line section:

• Counted number of packs: The number of packs counted on the shelf
• Pack size: The number of units that are in a pack
• Batch: The batch of the stock
• Expiry date: The expiry date of the stock. Enter is manually or select it by clicking on the calendar button
• Location: The location the stock was found in. Type the first few characters of the location and press the Tab key to select the location from a list of locations that begin with what you typed (if there is only one that matches then it will be selected and filled in for you)
• Donor: The donor of this stock (only shown if the option to track donor is turned on - see the 16.03. Invoice preferences page for details). Type the first few characters of the donor's name and press the Tab key to select the location from a list of locations that begin with what you typed (if there is only one that matches then it will be selected and filled in for you)
• Cost price: The cost price of one pack
• 12 month average checkbox: Check this to replace the cost price with an average of the cost prices for stock of the same item received in the last 12 months
• Sell price: The sell price of one pack

When you've added all the details click on the Add new button to add the line ot the stocktake. It will appear at the bottom of the table of stocktake lines.

To delete one or more lines from the stocktake, select them in the table and click on the Delete line(s) button. After confirmation the selected lines will be deleted.

Please note, you can only delete lines from the stocktake that you manually added to it uysing the New line button.

Before printing you need to ensure that the order in which items are displayed is appropriate. By default the list is alphabetical, but for stocktaking purposes, it may be more appropriate to sort the list by location and then by item name; this is achieved by clicking on the Order by button and choosing Sort by location then item name

If you want another sort order, click a column heading for a simple sort, or choose the Custom sort option from the Order by button.

You can filter a stock list by entering the item name - or the first few characters of the name - or the item code in the box Item name/code in the top right area of the window, then clicking the Find button

Clicking on the Print icon displays the available options:

• General: contains several options. Click on it and you are presented with a further window: The Form to use drop down list contains these options:
  • Stock take line - prints out all the lines on the stocktake, including their quantity, with a space to write the actual counted quantity. It looks like this:
  • Stock take line discovered items - prints out a sheet with all the headers but containing only blank rows. Perfect for writing down the details of new batches you discover during the stocktake. Looks like this:
  • Stock take line with space - is the same as the Stock take line printout but with no quantity and 5 lines of space under each line. Useful if you know there's a lot of stock in the warehouse that isn't in mSupply.
  • Stock take line wt quantity - is the same as Stock take line but with no quantity. This is the one we recommend you normally use to give to the people carrying out the physical count. This helps to ensure that the quantity of stock on the shelves is actually counted and not just guessed!
  • Stock take line wt quantity big font - is the same as the one above but printed in landscape with a bigger font. This is particularly helpful in warehouses with poor lighting (powercuts, etc. )
  • Stock take lines with signature - same as Stock take line wt quantity but the stocktake signature entered in the printing preferences is printed at the end.
  • Stock variance - this shows the items that were adjusted after the stocktake was finalised. Similar to the Inventory adjustments option below but a slightly different format.
• Inventory adjustments: prints information about all the items that had their quantities adjusted because of the stocktake after the stocktake has been finalised (see finalise section below).
• Inventory adjustments-all items: prints information about inventory adjustments made after finalisation but includes all items, not just those which have had their quantities adjusted.

There is, of course, a further option - you may provide the staff performing the stocktake with blank sheets, requiring them to list the items, batches, expiry dates, locations, pack sizes and quantities manually. We don't recommend you use this option unless your printer is broken

Allocate staff to perform the stocktake, instruct them in the process you wish to follow, and issue the sheets to them.

Once the physical stocktake has been completed, you are ready to make entries to record any differences in stock levels into the system. Remember that any item which mSupply calculates as having zero stock will not appear on the stocktake sheet.

To help quickly find any item you want to make any adjustments to, you can enter the first few characters of its name or its code in the Search by item name and code field. The displayed list of items will be changed each time you enter a character to show only the items whose name or code matches what you have entered so far. To return to the full list just delete everything in this field.

If there are no differences between what was physically seen in the warehouse and what is shown in the stocktake for a particular line then you can leave it alone - no changes are necessary.

If the only difference between what is in mSupply and what was physically seen in the warehouse is the number of packs (the figure in Enter Quantity column) then click on the figure in the Enter Quantity column and edit it to match what was physically counted in the warehouse.

If there is more of a discrepancy between what mSupply says you have in stock and what was phisically seen in the warehouse then double-click on the line. The line edit window will open:

You can now edit more details:

• Stock take qty: the number of packs you counted in the warehouse
• Batch: the batch or lot number of the stock
• Expiry date: the date the stock will expire
• Location: where the stock is located in the warehouse (type the first few letters of the location's code and press the Tab key on the keyboard to select the right location from a matching list)
• Cost price: the price one pack of this line of stock cost you. Check the 12 month average checkbox if you want mSupply to calculate a weighted average pack price based on the supplies of this item you have received in the last 12 months
• Sell price: the price you sell a pack of this line of stock for
• Comment: anything you want to remember that was notable about this line during the stocktake
• Donor: the donor of this line of stock (type the first few letters of the donor's code and press the Tab key on the keyboard to select the right location from a matching list). Will only be available if the Allow tracking of received stock by donor preference is turned on (see the Invoice preferences page for details)

Notice that you cannot change the Pack size value. If you want to do that then you must set the Stock take qty for this line to 0 and add a new line with the correct pack size (see the Adding items not in the stocktake list section below for details).

In the event of an item being physically present in the warehouse, but not on the list then it needs to be added to the stocktake in mSupply:

1. Click the New line button and this window will appear:
2. If you want to add a line of stock that already exists in mSupply then, in the Existing stock lines table at the top, check the checkbox for the line you want to add and then click on the Add selected button. You can add more than one line if you wish - just check all the lines you want to add. If you check the checkbox in the header of the checkbox column this will check all the boxes for you (and uncheck them again if you uncheck it).
3. If you want to add a new line of stock that doesn't exist in mSupply then enter its details in the New stock line section at the bottom and click on the Add new button to add it.
   • Stock take qty: the number of packs you found in the warehouse.
   • Pack size: the number of items in each pack that you found in the warehouse.
   • Batch: the batch number of the item you found.
   • Expiry date: the expiry date of the item you found (click on the calendar icon to select it or enter it manually).
   • Location: the shelf location in the warehouse where you found the item (if you don't know the exact location then type the first few characters of the location label, press the Tab key on the keyboard and select the location from the list that appears).
   • Cost price: if you know it, enter it in the currency you are using in your datafile. If you don't know it, you could check the 12 month average checkbox and mSupply will enter a weighted average price of all the stock of this item you received over the last 12 months.
   • Sell price: if you know it, enter it in the currency you are using in your datafile.
   • Use details of line selected above button: this is a shortcut to save typing values in all the fields in this section. If the details are similar to a stock line that is shown in the Existing stock lines table above then click on the line in the table to select it then click on this button. mSupply will copy the details of thew line into the fields in this section and you can then edit the ones that aren't quite right.
4. You can also select a colour for the line in the stock take using the colour picker in the top right hand corner (set to black by default, as shown in the screenshot).

After clicking on the Add new button you are returned to the Stocktake sheet window, where the new line entered will now appear in the colour selected; note that the new line(s) appear at the bottom of the stocktake and they have a value of zero in the Snapshot column.

If you have created at least one Positive inventory adjustment reason and one Negative inventory adjustment reason in the system (see the 16.10. Options (standard reasons) section for details) and at least one of each type is active, then an additional Adjustment reason column will be displayed in the stocktake window:

The column is read only but, if you edit the number in the Enter Quantity column then the line edit window will be opened and you must select an Adjustment reason (one of those you set up in the preferences - a Positive adjustment reason if you have increased the quantity compared to the snapshot value, a Negative adjustment reason if you have reduced the value):

When you finalise the stocktake and create the inventory adjustments (see below), the individual lines of the inventory adjustments will be given the same adjustment reasons you set for them in the stocktake.

When all necessary adjustments have been entered, you are ready to create the inventory adjustments.

After you click on the Create inventory adjustments button, the following window will appear to ask you to confirm this is what you want to do:

Before you click on the OK button to confirm, you can select a transaction category to give to the inventory adjustments when they are created by clicking on the drop down list (these can be useful when it comes to reporting later). This drop down list is populated with all the transaction categories in your datafile that have a type of inventory adjustment (see section 22.07. Transaction categories for information on creating transaction categories).

If an item has limited stock and that stock is allocated to an invoice during stocktake, when you try to adjust the stock the following window will display giving you two options to choose from:

For the excel option a spreadsheet will open allowing you to analyse the invoices to which the stock is allocated. The highest invoice number is likely to be the one entered during stocktake.

Of course, closing off transactions until a stocktake is complete and avoiding these kinds of issues is by far the best practice.

Once inventory adjustments have been created, the status of the stocktake changes from suggested (sg), to finalised (fn). You will now observe a change in the buttons appearing on the Stocktake sheet:

• in the upper area, only the Print button is present
• while at the bottom two new buttons are present; Show added adjustments and Show reduced adjustments.

• Click on either button to display the related inventory adjustment transaction.

It is possible for the stock reduction inventory adjustments created by your stocktake to have smaller quantities on them that you expect. They may even be zero like the example in this screenshot (and you know there should definitely be a reduction in stock because the counted quantity was less than the snapshot value in the stocktake):

The quantity might not be zero but still less than the snapshot minus the counted quantity specified in the stocktake.

This scenario is because stock was found on new or suggested status customer invoices. This stock is reserved for customers by mSupply but not removed form your total stock (see 8.01. Issuing goods to a customer (customer invoices)) and must be included in your count - if you don't include it in your count, then mSupply will try to remove it from your stock again when you finalise the stocktake. And if there's not enough stock, mSupply has to reduce the quantity on the reduction inventory adjustment. Which is the discrepancy you see when you look at the stock reduction inventory adjustment created by mSupply when you finalise the stocktake.

To avoid this scenario follow the golden stocktake rule:

Review and CONFIRM all Suggested (sg) or New (nw) status invoices before creating your stocktake.

If you must leave some customer invoices unconfirmed before finalising the stocktake then include the stock on them in your stocktake count. If you confirm the invoices after creating the stocktake but before finalising it you must reduce the count on your stocktake by the total amount of that stock line on the invoices you confirmed. As you can see, it can be complicated so it's much better to follow the golden rule. Trust us!

To understand further see the 28.04. How to remove stock lines that have ‘0’ available page.

Clicking on the Print button and clicking on Inventory adjustments will print this information:

In this example, three adjustments have been made:

• Magnesium carbonate: present at the physical check but not on the sheet, has been added
• Peppermint oil has had its stock increased
• Sodium bicarbonate has been reduced in stock

Items that weren't changed don't show in the report - if you want to see all items, including those that weren't changed then click on the Print button and select the Inventory adjustments - all item option.

• When you have created the stocktake sheet, it's like `taking a snapshot'; the physical stock at that location should not be removed until the stocktake has been performed; nor should stock be added.
• New transactions can however, be entered into the system.
• the Log tab on the Stocktake sheet will list any anomalies. An anomaly may occur if a transaction has been entered after the stocktake that issued more stock than you physically counted. Obviously someone has made a mistake in such a situation.
• There is on the stocktake window (lower left corner) a checkbox Locked , which, if checked, will allow neither deletion of the stocktake nor any changes to be made to it.

• Ok and Next - if you have no more stocktakes to add, click the 'OK' button, to add only the stocktake just completed. To add a further stocktake, click the 'OK & Next' button and proceed to add your next stocktake.